Senior Product Manager

About the role

At Cera, we’re redefining how care is delivered — combining compassion with cutting-edge technology to improve the lives of carers, customers, and families. Our Product Managers are at the heart of this mission: shaping and scaling products that enhance the quality, speed, and impact of care. As a Senior Product Manager, you’ll join a growing, empowered, and outcome-driven product organization. You’ll work hand-in-hand with engineers, designers, data scientists, operations, and carers — transforming insights into products that truly make a difference. With new leadership and an ambitious product vision, we’re entering a phase of innovation powered by AI and automation. You’ll play a critical role in harnessing these tools — from accelerating discovery and validation to personalising user experiences and improving care outcomes.

Responsibilities

• Shape the vision: Internalise Cera’s mission and craft a clear strategy for your product area.
• Inspire your cross-functional team with a shared purpose and measurable outcomes.
• Leverage AI: Use modern AI-driven tools to speed up discovery, validation, and iteration cycles — uncovering insights faster, testing hypotheses smarter, and scaling proven ideas efficiently.
• Own the roadmap: Set medium- and long-term product strategies by deeply understanding our business, customers, and carers, while tracking emerging industry trends — particularly around AI in health and operations.
• Drive collaboration and execution: Lead a multidisciplinary team across engineering, design, data, and operations. Foster creativity, accountability, and delivery at pace.
• Measure what matters: Define success metrics, build clear KPIs, and implement data-driven decision frameworks to track and communicate impact.
• Champion users: Advocate for carers and customers in every product decision. Use data, qualitative research, and rapid experimentation to continuously improve their experience.
• Scale intelligently: Partner with data science and engineering to expand our platform’s reach and performance through automation, personalization, and predictive intelligence.

Requirements

• 7+ years of product management experience in high-growth or startup environments, ideally across multiple product streams.
• Strong ownership mindset - If you see a problem, you’ll flag it and work towards a solution.
• Experience working on complex compliance programmes e.g. DSCR.
• Proven track record building and scaling AI-powered or data-driven products - with a preference in health care.
• Experience across the full product lifecycle — from discovery to delivery — and a passion for speeding up innovation through new tools and methodologies.
• Strong analytical and storytelling skills: you use data to drive decisions and inspire teams.
• Skilled in balancing vision, prioritization, and execution, influencing others (including other PMs) to deliver impact.
• Deep operational understanding of complex systems and how product choices ripple through them.
• A natural collaborator and communicator — able to translate complex concepts into clarity for technical and non-technical audiences alike.
• Sharp product taste and design sensibility — you care deeply about the craft and impact of what you build.