Senior Product Manager

About Broccoli AI

Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work. Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into systems like ServiceTitan. We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built. Today: Hundreds of contractors use Broccoli to run their front office
We’ve grown from $0 → millions in ARR in under a year
We’re trusted by both single-location operators and the largest PE-backed roll-ups
Raised $25M+ from Khosla Ventures and YC

The Role

This is one of the highest-impact roles at Broccoli. In this role, you'll shape what we build, in what order, and how successful the rollouts are. Broccoli is at an exciting growth stage with constant product tradeoffs. New products to build. A steady stream of feature requests from existing customers. Two different customer profiles: enterprise operators and independent SMBs. Plus rapid expansion into new verticals within home services. Every week involves hard calls about what gets built and what doesn't. You'll own those calls day-to-day and help the founders make the bigger strategic ones.

What You'll Own

• AI PM agent: Build and leverage an agent that ingests tickets, call transcripts, Linear, and product metrics and surfaces what matters most, so your time goes to synthesis and judgment, not information gathering
• Prioritization: Manage tradeoffs across new products, feature requests, enterprise vs. SMB needs, and expanding verticals; give the team a clear, defensible view of what's most important and why
• Founder: Leverage enough structure and insight to strategic conversations that the founders can make faster, better decisions on the hard calls
• Specs and mockups: Write specs built around the "why" and produce basic mockups that give engineering enough to move fast
• Launch and go-to-market: Coordinate with customer success, sales, and marketing when features ship; ensuring the right enablement, release notes, and customer comms are in place
• Metrics: Define what success looks like for every feature, ensure the right things get tracked, and review outcomes after every launch

Who We're Looking For

• Must-haves: High-agency, strong business judgment, AI-first, excited to work in-office five days a week to collaborate closely with the founders and the team, former founder or a PM who has operated like one, experience at a high-growth B2B startup (Series A to C), home services or field service management experience
• Strong plus: Former founder, or a PM who has operated like one, experience primarily in process management, stakeholder alignment, or sprint facilitation, never owned a product outcome end to end