Senior Product Manager

About the role

The Senior Product Manager will serve as the strategic owner of one or more high-impact, student-facing platforms that support the student lifecycle at Arizona State University (ASU). These products are critical touchpoints within ASU's academic ecosystem, directly shaping how prospective and current students access information, navigate options, and make enrollment and academic decisions.

Responsibilities

• Create and maintain an outcome-driven, multi-horizon roadmap that balances operational reliability, risk mitigation, modernization, and user experience improvements.
• Prioritize based on user impact, institutional value, regulatory requirements, and platform risk.
• Collaborate with engineering leaders to translate product strategy into executable work.
• Maintain transparency in decision logs, clear documentation, and defined ownership structures to strengthen accountability and institutional trust.
• Facilitate structured product reviews, stakeholder alignment sessions, and roadmap updates to ensure visibility, clarity, and shared ownership across functional domains.
• Leverage AI in routine tasks and contribute ideas for using AI to improve efficiency and performance.
• Drive platform modernization thoughtfully, identifying opportunities for integration, automation, and modernization.
• Ensure product governance and documentation discipline.
• Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.
• Collaborate across teams and actively participate in ET/ASU events and programs.

Requirements

• Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Qualifications

• 7+ years of product management experience, with at least 2 years in a senior or lead PM role.
• Demonstrated track record of owning full product lifecycle, from discovery through delivery and iteration.
• Excellent written and verbal communication skills; ability to influence without authority.
• Proven ability to operate independently in ambiguous environments and deliver measurable outcomes.
• Experience managing or modernizing large administrative platforms within large organizations.
• Familiarity with product governance and outcome-oriented frameworks.
• Experience with change management, risk mitigation, and operational governance at scale.
• Strategic thinker with strong analytical judgment and decision-making capabilities.
• Highly collaborative with a track record of building effective partnerships across stakeholder groups.
• Ability to balance tactical operational needs with long-term platform vision.
• Commitment to ASU’s mission of innovation, access, inclusion, and impact.
• Demonstrated ability to model empathy, compassion, and emotional intelligence.
• Experience in a values-driven organization with a strong commitment to inclusion and belonging.
• Ability to cultivate a psychologically safe environment where all team members can thrive.
• Commitment to leading by example through effective communication, active participation, and advocacy for the institution’s sustainability programs.

Skills

• Strong project management and leadership skills.
• Experience with product development methodologies such as Agile and Scrum.
• Knowledge of user experience (UX) design principles and practices.
• Experience with data analysis and reporting tools.
• Understanding of regulatory requirements and compliance.
• Experience with digital transformation and platform modernization.

Benefits

ASU offers a comprehensive benefits package including medical, dental, vision, retirement plans, paid time off, and more. Details can be found in the Employee Handbook.

Pay

Salary range: $94,300.00 - $118,000; DOE

Schedule

This is a full-time position with standard hours of operation.