Senior Product Manager

Responsibilities

• Manage Jira epics & stories to empower engineers and designers to do their best work
• Help the team complete 90% of roadmap features on time
• Lead the planning and execution of user research
• Determine what new feature(s) to build in H2 2026 and beyond
• Achieve a 40% survey result from customers (internal benchmark for product-market-fit)
• Utilize data across our apps to understand the strengths and weaknesses of the product
• Gather and analyze product feedback directly from customers
• Use the feedback to prioritize the roadmap and help us achieve our sales and retention goals

  Requirements

  • 5+ years of Product Management experience, with a proven track record of delivering successful products that drive measurable impact
  • End-to-end product ownership experience, from ideation and specification through development, release, analysis, and iteration
  • Passion for customer research, deeply committed to understanding user needs through qualitative and quantitative insights, including conducting user interviews, analyzing behavioral data, and uncovering feature opportunities to validate ideas
  • Strong alignment with Jobs to Be Done (JTBD), ensuring product decisions align with Applause's Product Vision Statement and drive meaningful outcomes
  • Data-driven decision-making expertise, utilizing user tracking and product analytics tools such as Pendo to inform strategy and measure success
  • Exceptional communication skills, with the ability to effectively engage stakeholders at all levels, from frontline employees to executives, both within and outside the organization
  • Collaborative and leadership-oriented, thriving in team environments, working cross-functionally with multiple stakeholders, and stepping into leadership roles as needed to drive alignment and execution

    Benefits

    • 100% remote w/ no office mandate
    • Unlimited PTO
    • 20 official company holidays
    • Health care
    • Life insurance
    • Stock options
    • Amazing colleagues
    • Energetic culture that is positive and celebrates together
    • Inspiring mission & software product
    • Ability to grow your career by being early in a fast-growing tech startup