Senior Product Manager- Academic Library Management Services

Skill Requirements

• Bachelor’s degree in a relevant field or equivalent experience
• 7–10+ years total experience in product management or closely related fields
• 2–4+ years of experience managing people (e.g., product managers, product owners, or cross-functional teams)
• Proven success managing complex data-centric products with cross-functional teams
• Strong analytical, strategic thinking, and decision-making skills
• Excellent communication and stakeholder engagement abilities
• Familiarity with library automation systems and library processes around collection management and patron services
• Knowledge of OCLC products and services
• Experience with AI/ML, data visualization, or workflow automation tools

About the Role

The Senior Product Manager is a strategic leader responsible for shaping the future of libraries worldwide. This visionary product leader thrives at the intersection of strategy, innovation, and execution.

Responsibilities

• Defines the product vision, strategy, and roadmap
• Serves as the subject matter expert and thought leader
• Partners with senior leadership to align product goals with organizational strategy and market opportunities
• Represents OCLC at industry events, conferences, and customer forums
• Manages relationships within the user community, user groups, and provides training and support to the sales and support team; may assist in significant sales calls
• Leads the end-to-end product lifecycle: from discovery and ideation to launch and iteration
• Collaborates with engineering, UX, marketing, and sales to deliver high-impact features and enhancements
• Uses data-driven insights, customer feedback, and market trends to inform prioritization and product decisions
• Collaborates with business development and sales teams to respond to Requests for Proposals (RFPs)
• Develops pricing strategies and product positioning plans which contribute to maximizing product growth
• Engages with customers, partners, and internal stakeholders to deeply understand market needs
• Maintains an awareness of the competitive landscape and emerging technologies to identify opportunities for differentiation
• Drives customer adoption, satisfaction, and retention through continuous improvement and innovation
• Leads and mentors a global team of product analysts and cross-functional contributors
• Fosters a culture of collaboration, accountability, and continuous learning
• Communicates product plans, progress, and performance to internal and external stakeholders

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience
• 7–10+ years total experience in product management or closely related fields
• 2–4+ years of experience managing people (e.g., product managers, product owners, or cross-functional teams)
• Proven success managing complex data-centric products with cross-functional teams
• Strong analytical, strategic thinking, and decision-making skills
• Excellent communication and stakeholder engagement abilities
• Familiarity with library automation systems and library processes around collection management and patron services
• Knowledge of OCLC products and services
• Experience with AI/ML, data visualization, or workflow automation tools

Benefits

• Comprehensive Total Rewards package
• Best-in-class health coverage
• Roth and Traditional 401(k) plans with generous company contributions
• Commitment to your overall well-being
• Onsite fitness center, gym sports, group exercise classes, and game room
• Onsite catering and cafeteria subsidized by OCLC
• Work environments with individual and team spaces and the latest technology tools
• Paid parental leave and adoption assistance
• Tuition reimbursement and Public Service Loan Forgiveness eligibility
• Company-subsidized pricing on local tickets and memberships

Pay

Competitive compensation that reflects your unique contributions—performance, experience, and skills

Schedule

Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.