Senior Product Engineer
Asurion · Smyrna, TN · 2 mo ago
On-siteEngineeringFull-time
Duties & Responsibilities
- Design and optimize system-level engineering solutions that integrate processes, tools, data, and workflows across functions.
- Lead complex cross-functional initiatives that impact quality, performance, cost, scalability, or lifecycle outcomes.
- Establish and refine engineering standards, validation methods, documentation practices, and process controls.
- Own key system KPIs and proactively drive improvements through structured analysis and sustainable countermeasures.
- Serve as a subject matter expert in core technical domains, advising leadership and stakeholders on risk, feasibility, and long-term impact.
- Lead advanced root cause analysis and corrective action strategies across multi-functional systems.
- Support new product introductions, technology deployments, and process transformations with system-level readiness and validation oversight.
- Mentor Engineer 1 and Engineer 2 team members, elevating technical depth and structured problem-solving capability.
- Partner with global teams, suppliers, and stakeholders to align engineering solutions with long-term strategy.
- Communicate technical direction, tradeoffs, and recommendations clearly to leadership.
- Remain adaptable to evolving priorities while maintaining accountability for system performance and reliability.
Skills & Knowledge
- Advanced knowledge of engineering principles within assigned discipline.
- Strong system-thinking capability — understands interactions across processes, tools, data, and people.
- Demonstrated ability to design scalable solutions beyond individual features.
- Proficiency in advanced problem-solving methodologies (RCA, CAPA, FMEA, DOE, statistical analysis).
- Ability to influence engineering direction without direct authority.
- Experience driving standardization and engineering best practices.
- Strong analytical, documentation, and cross-functional communication skills.
- Ability to balance short-term operational needs with long-term system optimization.
Behavioral Dimensions
- System Ownership – Thinks beyond individual tasks; accountable for system performance and sustainability.
- Technical Influence – Shapes engineering decisions and standards across teams.
- Strategic Problem-Solving – Anticipates risks and downstream impacts before implementation.
- Mentorship & Capability Building – Elevates team capability through guidance and knowledge transfer.
- Continuous Improvement Leadership – Drives structural improvements, not just reactive fixes.
Engineer 3 - Engineering Specialty
- Product Engineering: Owns system-level product performance across lifecycle phases, defines and standardizes validation, tooling, and documentation frameworks across sites, anticipates downstream operational impacts of product changes, leads large-scale cost and performance optimization initiatives, and serves as domain subject matter expert influencing cross-team decisions.
- Test Engineering: Designs and optimizes system-level test platform architecture, owns enterprise test KPIs across throughput, traceability, and reliability, standardizes validation methodologies across regions, leads integration strategy for third-party and internal systems, anticipates scalability risks before deployment.
- R&D Engineering: Leads system-level innovation initiatives with multi-team impact, defines validation standards for prototypes transitioning to production, conducts structured risk modeling and long-term feasibility analysis, partners with suppliers to shape capability evolution, drives pilot-to-production transitions across sites.