Senior Product Designer, Enterprise

About the role

Clio is seeking a Senior Product Designer to join the Enterprise team focused on strategic initiatives to verticalize Clio’s enterprise products into specialized domains. The Enterprise offerings include Vincent, Clio's AI-powered legal intelligence platform, and Operate, the enterprise-grade practice and matter management platform. This role sits at the heart of Clio’s most ambitious growth story, supporting Operate and Vincent, a category-defining product suite enabling untethered growth for legal clients worldwide. Operate grew revenue ~100% in 2025, and Vincent is accelerating fast. The role is available to candidates in Canada (excluding Quebec) and the US, with a strong preference for East Coast-based candidates. Candidates near the Toronto or NYC hub are expected to work in the office a minimum of twice per week on designated Anchor Days.

Responsibilities

• Design specialized, AI-driven workflows for distinct legal domains, including Finance, IP, Employment/Labour Law and Insurance Defense, translating deep domain nuance like case types, risk profiles, regulatory context into product decisions.
• Partner closely with legal architects, subject-matter experts, and legal-industry stakeholders to validate that workflows and output reflect how practitioners in each domain actually work.
• Take early, high-ownership design leadership by helping shape problem definition, prioritization, and product direction in partnership with cross‑functional stakeholders.
• Evaluate Operate's existing capabilities and design patterns, and determine which should be adapted or rebuilt into Vincent to give these verticals a stronger foundation, rather than starting from scratch.
• Concept, prototype, and deliver design solutions for a corporate/in‑house counsel audience alongside the traditional law‑firm base, understanding how their workflows, risk tolerance, and priorities differ.
• Conduct user research interviews, usability testing, and analysis specific to employment and insurance practitioners.
• Leverage metrics to drive product design decisions and measure product success.
• Contribute to design critiques and share thoughtful feedback with the broader team.
• Help evolve design patterns and systems that support complex information architecture at scale.
• Demonstrate a keen interest in improving your craft using AI.
• Break down complex legal concepts into smaller, more manageable design problems.
• Perform additional duties as required.

Requirements

• 6+ years of experience in product design; SaaS or enterprise experience preferred.
• Experience designing for complex, information‑dense environments including knowledge management, research, or discovery products.
• Track record of shipping products that solve research or information workflow challenges and move company metrics.
• Proficiency in user research methodologies and ability to translate findings into actionable design insights.
• Strong understanding of interaction design, information architecture, usability, and accessibility.
• Experience with modern design tools (Figma, Figma Make) and willingness to adopt new tools as needed.
• Excellent communication, collaboration, and presentation skills.
• Ability to thrive in a fast‑paced, agile product development environment.
• Experience working on complex systems with large datasets