Senior Product Designer, Customer Solutions

About the role

This role is a Think Company staffing opportunity supporting complex business initiatives for one of our enterprise clients. You’ll be fully embedded with one of our strategic client partners, collaborating daily with their stakeholders, working within their processes and structures, and representing Think Company through strong delivery, communication, and consulting acumen.

Responsibilities

• Work autonomously as the sole designer, or collaboratively with a team of designers, while partnering effectively with other functions
• Develop user flows, site maps, wireframes, screen prototypes, and detailed design specifications for handoff to development partners
• Collaborate closely with development partners to design scalable, cross-platform solutions
• Lead brainstorming sessions with peers and stakeholders
• Initiate usability and/or A/B test studies and surveys — setting objectives, reviewing data, interpreting results, and sharing findings with the team
• Own end-to-end UX from strategy through tactical execution of new features

Requirements

• Expertise in Figma, including component building and working within an established design library
• Ability to work across multiple projects at once with the agility to deliver on time and to standard
• Expertise creating user flows, wireframes, prototypes, and mockups
• Experience using AI-powered tools in the design and prototyping process
• Able to manage timelines and collaborate with product, program, and development partners on design schedules

Qualifications

Commensurate with experience.

Skills

• Strong visual design skills
• Excellent communication and collaboration abilities
• Experience with AI-powered design tools
• Ability to work independently and as part of a team

Benefits

Competitive compensation, comprehensive benefits, and ongoing opportunities for learning and development.

Pay

$95,000 - $125,000

Schedule

Hybrid — Philadelphia, PA; 1 day per week on-site