Senior Product Designer

About the role

As the senior product designer responsible for supplier integrations and booking, you will own the entire end-to-end experience as we expand into new supplier categories, including lodging and cruise. You will diagnose why advisors aren't adopting today's integrations and fix the UX issues holding them back, ensuring more booking volume flows through Tern. You will design how supplier discovery and quoting work inside Tern's agentic AI, establish patterns for browsing and quoting via chat, and partner closely with integrations PM and engineers to scope what's technically possible against partner APIs.

Responsibilities

• Own browse, quote, and book end-to-end as we expand into new supplier categories, including lodging and cruise
• Diagnose why advisors aren't adopting today's integrations and fix the UX issues holding them back, so more booking volume flows through Tern
• Design how supplier discovery and quoting work inside Tern's agentic AI by establishing the patterns for browsing and quoting via Chat
• Talk to advisors regularly and bring their real workflows (and their reasons for sticking with supplier portals) into the product
• Partner tightly with the integrations PM and engineers to scope what's technically possible against partner APIs, and sequence toward shippable versions
• Help shape how design works at Tern as the team scales: critique, systems, rituals, and future hires

Requirements

You will have experience designing integrations, marketplace, or booking/quoting tools, experience in travel tech, or another domain with messy third-party data and supplier/partner APIs, and hands-on curiosity about how LLMs and agentic AI change product experiences.

Qualifications

• Experience designing integrations, marketplace, or booking/quoting tools
• Experience in travel tech, or another domain with messy third-party data and supplier/partner APIs
• Hands-on curiosity about how LLMs and agentic AI change product experiences

Skills

• Strong product instincts + velocity
• Energized by AI-enabled workflows

Benefits

At Tern, we offer a competitive salary, equity, and benefits package. We are committed to building a team that represents people from many different backgrounds and life experiences, reflecting our worldview coinciding with the users and customers we serve across the world.

Pay

$175K - $225K

Schedule

Full-time