Senior Product Designer

About the role

We are seeking a Senior Product Designer to join our innovative team at Meltwater. This role is ideal for a passionate designer who thrives on setting new standards in UX and UI, leads with ownership, and leverages the latest GenAI technology to create best‑in‑class digital experiences. You will focus on comprehensive UX workflows, larger user journeys, and play a pivotal role in shaping and advancing our design system.

At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best‑in‑class technology empowers our 27,000 customers around the world to make better business decisions through data. Our award‑winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes.

Responsibilities

• Lead End‑to‑End UX Workflows: Own the design of complex, platform‑wide user journeys, ensuring seamless UI and intuitive experiences that address both user and business needs.
• Drive Design System Excellence: Set and evolve standards for our design system, creating scalable, reusable components and patterns that ensure consistency and efficiency across products.
• Leverage GenAI Tools: Utilize advanced GenAI platforms (Claude, ChatGPT, Vercel) to accelerate ideation, prototyping, and workflow automation, driving innovation and efficiency.
• Champion User‑Centered Design: Integrate user research, persona development, journey mapping, and usability testing to inform design decisions and iterate rapidly based on insights.
• Collaborate and Influence: Partner independently with key stakeholders, product managers, engineers, and executives to align on vision, strategy, and execution, advocating for user needs at every stage.
• Set New Standards: Establish and evangelize best practices in UX/UI, accessibility, and modern design methodologies, mentoring and uplifting the broader design team.
• Deliver with Precision: Produce pixel‑perfect, development‑ready assets, flows, wireframes, and final visuals, maintaining meticulous attention to detail and quality throughout the product lifecycle.
• Lead Strategic Initiatives: Identify and pursue high‑impact design opportunities, driving product innovation in emerging areas and ensuring business impact across global use cases.
• Foster a Culture of Excellence: Inspire a passionate design mindset, continually seeking opportunities to elevate the user experience and championing a relentless pursuit of best‑in‑class solutions.

Requirements

• 6+ years of experience in Product Design (UI/UX), with a strong background in enterprise‑grade SaaS applications.
• Strong verbal and written communication skills in English are required, as this role involves regular collaboration with global teams.
• Mastery of Figma and modern design/prototyping tools.
• Hands‑on expertise with GenAI tools such as Claude and ChatGPT.
• Proven leadership in setting and maintaining design systems and standards.
• Portfolio demonstrating recent (last 1–2 years) product launches with a focus on UX workflows, large user journeys, and design systems.
• Advanced user research skills: Experience building personas, mapping user journeys, and translating insights into actionable design solutions.
• Exceptional communication: Ability to present, justify, and advocate for design decisions with stakeholders at all levels.
• Independent ownership: Comfortable leading projects, making decisions, and driving outcomes with minimal supervision.
• Collaborative mindset: Extensive experience partnering with engineering and product teams to deliver high‑quality solutions.
• Adaptability: Thrive in a fast‑paced, evolving SaaS environment, responding quickly to change and ambiguity.
• Bachelor’s degree in Design, HCI, or a related field.
• Bonus: Experience with React and third‑party design system tools.

Benefits

• Flexible paid time off for enhanced work‑life balance.