Senior Product Designer

About the role

This role reports to the Head of Design. Base compensation for this role may land between $150,000 and $200,000. In addition to base salary, Medallion offers equity and benefits as part of the total compensation package. Many factors are considered when determining pay, including market data, geographic location, skills, qualifications, experience, and level.

Responsibilities

• Shape the right problems
  Partner with Product, Engineering, Operations, Customer Success, and Sales to clarify the customer problem, business goal, user workflow, technical constraints, and success metrics before jumping to solutions.
• Turn complex workflows into trusted product experiences
  Design end-to-end workflows for healthcare operations, including intake, routing, task management, provider actions, admin review, exception handling, and decision support.
• Create automation and AI users can understand
  Create experiences that help users understand what the system did, why it happened, what needs review, and what action to take next.
• Own quality through production
  Stay close to Engineering through build and QA to ensure the shipped product matches the intended experience across states, edge cases, permissions, errors, and interaction details.
• Create reusable product patterns
  Contribute patterns for common workflow needs like queues, task lists, status tracking, bulk actions, review flows, alerts, audit trails, and data confidence.
• Move the team forward
  Use clear artifacts, prototypes, tradeoff framing, and direct communication to align stakeholders, make decisions, and keep high-impact work moving.

Requirements

• 5 to 7+ years of product design experience, ideally in B2B SaaS, workflow products, internal tools, healthcare operations, automation, or complex operational environments.
• A strong technical foundation required, ideally through a Computer Science degree or hands-on experience as a software engineer.
• A strong craft across information architecture, interaction design, visual hierarchy, usability, and production-quality execution.
• The ability to connect design work to customer and business outcomes such as adoption, retention, trust, efficiency, accuracy, or reduced support burden.
• A technical curiosity and fluency, with the ability to reason through workflow logic, automation behavior, system constraints, and implementation tradeoffs with Engineering.
• A clear, direct communication style that aligns the Team and stakeholders quickly.