Senior Product Designer

Kinsta is a leading provider of managed hosting for WordPress, serving 120,000+ businesses including startups, universities, and Fortune 500 firms. We prioritize excellence and have earned a 97% customer satisfaction rating. Our remote-first team is driven by continuous growth, autonomy, and collaboration.

About the role

As our new Senior Product Designer, you'll lead and execute product initiatives from concept to UI, bringing a user-focused mentality to everything you ship. You'll join a small, close-knit Product Design team, report to the Head of Product, and collaborate daily with Research, Product Management, and Development. Your primary focus will be MyKinsta, the dashboard where customers manage their sites, but your scope extends to the full user experience of Kinsta, including internal workflows, customer communication, and tooling. You'll work with high autonomy to design features, manage stakeholders, provide UX guidance, and occasionally own projects through delivery.

Responsibilities

• Own design projects end-to-end (concept, scoping, user flows, UI, release, and follow-up), from small improvements to strategic new capabilities.
• Drive discovery: define what to build to address real problems and user needs, and study competitors and best practices.
• Work closely with Research, Product Management, and Development: request and apply insights, align on business requirements, and validate technical feasibility.
• Write clear specifications so design intent is unambiguous, and run design QA against both the intent and the Kinsta Design System.
• Give clear rationale for your decisions, resolve design and product deadlocks, escalate when you need feedback or mediation, and communicate trade-offs when priorities compete.
• Serve as Project Owner on occasion, leading delivery, communicating progress, and coordinating releases.
• Be a product expert: know how our product works, the personas and use cases we support, and how that translates into UI-level design solutions.
• Represent the craft: uphold professional standards in design thinking, problem solving, usability, UX, and UI; give and receive design critique; and help maintain and evolve the Kinsta Design System.

Requirements

• A minimum of 5 years of hands-on experience as a Product or UX Designer.
• Demonstrated experience shipping products and features from zero to production, with the ability to carry a project fully autonomously.
• Experience working in a SaaS product environment.
• Hands-on experience across the full design workflow: research, problem definition, ideation and facilitation, creating UI, and partnering in delivery.
• Expert-level proficiency with Figma.
• Experience working with and maintaining a design system.
• A portfolio with at least one case study taking a project from a problem statement to a delivered solution. We want to see your process and how you arrived at decisions, not only screens and a general workflow description.
• A good understanding of front-end technologies (HTML, CSS, JS). You don't need to write production code, but you should have a working sense of feasibility and be comfortable poking at things in an Inspector.
• Proactivity: you take the initiative rather than waiting to be told what to do.
• Professional-level English with excellent written and verbal communication skills.

Skills

• Experience working on a hosting or web infrastructure product.
• Experience with technical products where the audience is developers or technology-oriented users.
• Experience with the WordPress ecosystem.

Benefits

• Annual remote expense budget.
• Flexible PTO.
• Paid parental leave.
• Annual professional development budget: available after one year with Kinsta.
• Sabbatical: available after three years with Kinsta (and every three years thereafter).
• Location-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK, Canada, and Hungary.
• Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA.