Senior Product Designer

About the role

The GoFundMe team is searching for our next Senior Product Designer to help create experiences that connect and support fundraiser organizers, potential donors, supporters, and nonprofits. This role isn’t just about pixels and prototypes—it’s about empathy, clarity, and creating real human impact.

Responsibilities

• Set and drive experience strategy across multiple product areas, aligning design vision with company goals and influencing roadmaps through strong product thinking and storytelling.
• Use deep qualitative and quantitative insight to define problems, evaluate tradeoffs, and measure impact, connecting customer outcomes to business results and guiding teams toward high-leverage opportunities.
• Lead complex, cross-functional design explorations, facilitating workshops and working sessions that align Product, Engineering, Data, and Research around shared problem definitions and conceptual direction.
• Own end-to-end design execution for high-impact initiatives, producing high-quality designs, prototypes, and specifications while ensuring cohesion across surfaces and touchpoints.
• Steward and evolve the Heart design system, identifying systemic gaps, influencing standards, and ensuring consistency, scalability, and accessibility across the product ecosystem.
• Partner closely with Product and Engineering leadership to translate ambiguous problem spaces into clear, actionable solutions that are intuitive, elegant, and durable.
• Raise the bar for design quality across the organization by leading critiques, mentoring designers, and modeling strong craft, feedback, and decision-making practices.
• Act as a design thought leader, proactively identifying opportunities to improve processes, tools, and ways of working to help design scale effectively.

Requirements

• 6+ years of experience as a Product Designer working in-house or at an agency
• Broad understanding of the formal elements of design, including typography, layout, balance, and proportion
• Great aesthetic judgment and attention to detail
• Strong communication skills and ability to articulate design decisions
• End-to-end experience designing consumer-facing experiences for web and native apps
• Problem-solving skills and ability to thrive in a fast-paced environment
• Ability to take initiative, prioritize, manage workloads, and meet project deadlines
• User-centered approach to design
• Experience working with a lean team of Engineers, Product Managers, and User Researchers

Preferred

• Native app experience
• Experience using AI tools for design and/or development

Benefits

Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
Community Engagement: Make a difference through our volunteering program.

Pay

The total annual salary for this full-time position is $131,000 - $218,000 + equity + benefits. The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training.

Schedule

This is a hybrid position based out of our San Francisco, Los Angeles, or San Diego office.