Senior Product Designer

Follett Software · Chicago, IL · 6 days ago

RemoteRemoteArt & CreativeFull-time

Position Summary

This position leads the definition and design of intuitive, accessible, and outcome-driven product experiences across Follett Software’s portfolio, setting the bar for design quality, modeling strong product design practice, and influencing how the team approaches discovery, framing, and delivery. The Senior Product Designer is a core part of the product trio and partners closely with Product Managers and Engineers to understand educator workflows, frame the right problems, and deliver solutions that are valuable to customers, usable in the real world, feasible to build, and effective for the business. As a senior contributor, this designer also helps shape design team standards, mentors designers, and brings strategic perspective to complex, ambiguous problems across the portfolio. This role carries elevated product design accountability. The Senior Product Designer is expected to shape discovery, workflows, interaction models, usability, and experience quality from concept through launch, while influencing how the broader team approaches design quality, tradeoffs, and decision-making. Success in this role requires sophisticated judgment, deep collaboration, comfort with ambiguity, and a pragmatic mindset that values speed, learning, and iteration over perfection. This role also contributes to modern AI-enabled product work, including trust patterns, fallback behavior, prompt-aware experiences, and the responsible use of AI tools to accelerate research, synthesis, prototyping, and design iteration while maintaining strong human accountability.

Position Scope

Lead product design end-to-end for complex, high-impact initiatives, often spanning multiple products or platform-level concerns, collaborating with product management and engineering to identify the right customer problems, shape the experience approach, and deliver solutions that create measurable value.

Qualifications

Bachelor’s degree or equivalent experience in Product Design, UX Design, Human-Computer Interaction, Interaction Design, Graphic Design, Psychology, or a related field, with 5+ years of relevant product design experience required, including a portfolio demonstrating leadership on complex, multi-stakeholder initiatives.

Work Environment

This role is remote and only open to candidates currently located in the United States and able to work without sponsorship. It requires a suitable space that provides a private and quiet workplace. Work hours and schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Physical Requirements

Prolonged sitting with sustained visual focus on digital screens, requiring the ability to interact at a typical working distance.
Frequent use of keyboard and mouse, involving repetitive hand movements and fine motor skills for typing, navigating, and handling materials.
Occasionally adjust position or move within the workspace to reach, retrieve, or access items, involving bending, twisting, or reaching, and occasionally lifting or carrying items weighing up to 10 pounds.
Minimal travel requirements (less than 10%).

Benefits

Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching.
Company-paid disability and life insurance, with the option to enhance coverage through voluntary plans.
Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time.
Roth retirement savings with employer match, vesting every pay period.
Flexible Spending Accounts for healthcare and dependent care.
Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services.
Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success.

EEO Statement

Follett Software provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We are committed to providing reasonable accommodations to, among others, individuals with disabilities and disabled veterans. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email and let us know the nature of your request and your contact information.

Contact Information

Email: recruiting@follettsoftware.com

Cookies/Equal Opportunity Notice

At Follett Software, our people come first. We’re deeply committed to supporting the well-being, growth, and success of every Team Member. That commitment shows up in a thoughtfully designed, comprehensive benefits package that helps you thrive—at work and in life. Here’s what you can expect:

- Fully remote work, giving you the flexibility to do your best work from anywhere in the continental U.S. (unless otherwise noted)

- Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching

- Company-paid disability and life insurance, with the option to enhance coverage through voluntary plans

- Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time

- Retirement savings with employer match, vesting every pay period

- Flexible Spending Accounts for healthcare and dependent care

- Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services

- Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success

EEO