Senior Product Designer

At Commure, we're building the AI Operating System for healthcare—the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.

About the role

As a Product Designer at Commure, you'll design intuitive productivity experiences for healthcare providers. Your work will span interaction, systems, and service design, grounded in a user-centered process that balances provider needs, business goals, and technical possibility. You'll simplify complex, multi-dimensional workflows and contribute across the full product lifecycle: discovery research, ideation, iteration, and client launch. We're a build-oriented team, so fluency in AI-native design tools and processes is a plus.

Responsibilities

• End-to-End Product Design: Create and deliver high-quality, polished, and intuitive UI/UX designs that enhance the overall visual appeal and user experience of Commure Ambient AI.
• Create wireframes, low and high-fidelity interfaces, and interactive prototypes in Figma, Cursor, and other AI-powered tools to support the development of new features and product enhancements.
• Conduct user research, develop insights through journey mapping, UX workflow analysis, and testing to validate design decisions and improve user experiences.
• Develop design briefs and PRDs framing product opportunities and translating them into actionable projects.
• Collaboration And Strategy: Work closely with design and cross-functional partners, including product managers, engineers, and customer success teams, to conceptualize and refine product features.
• Solicit and share feedback for continuous improvement, articulating your design decisions throughout the process.
• Identify future opportunities and influence product roadmaps as a key thought partner to your product and engineering counterparts, balancing business requirements and end-user needs.
• Work alongside a talented and passionate team of designers, polishing your design craft through fast-growing products.
• Best Practices And Design System: Stay up to date with the latest best practices of design systems, user-centered design principles, and accessibility standards.
• Support and contribute to the Commure design system, ensuring consistency in design across all platforms and devices.
• Develop discourse with teammates on design quality through a deep understanding of consumer and enterprise products, from design inspirations to competitive analysis.
• Champion user-centered design principles, continuously improve your design craft, and elevate the design culture within the company.

Requirements

• 6+ years of professional experience in end-to-end product design.
• Bachelor’s or Master’s degree in product design, industrial design, architecture, human-computer-interaction, or other related fields.
• Strong portfolio showcasing research-driven UX design, exceptional visual design, and problem-solving abilities.
• Proficiency in designing high-fidelity interfaces and building interactive prototypes in Figma, Cursor, and various AI-powered tools.
• Experience working with and contributing to a design system.

Skills

• Strong sense of craftsmanship from creating refined interaction experiences, paying attention to details, addressing edge cases, and building delightful micro-interactions.
• A self-motivated, proactive mindset—you are always looking for opportunities to improve a product and drive projects forward.
• Strategic thinking—you are a high-level thinker that always considers the larger picture of product experience as a whole, beyond the specific feature you are working on.
• Excellent collaboration and communication skills—you can understand business priorities and technical constraints, and articulate your design solutions to stakeholders and cross-functional team members.
• Ability to navigate complexity and ambiguity, and propose design concepts with an informed POV with incomplete information.
• A passion for learning directly from users and building meaningful products.
• You write to think, with experience developing design briefs and PRDs, and the ability to integrate complex business information into actionable design propositions.
• Strong organizational and management skills—you can bring structure to ambiguity, organize your work through setting expectations and timelines, and thrive in a fast-paced environment.

Benefits

• A collaborative and dynamic work environment where your contributions directly impact the future of healthcare technology.
• A close-knit design team that operates like a design studio where we develop design discourse, learn about the latest trends, and up-level our craft together.
• Opportunities to grow and take ownership in building a product from the ground up.
• Competitive compensation and benefits package.
• Support for your professional development and learning goals.

Pay

Compensation Range: $170K - $200K

Schedule

This is a full-time, on-site role based at our headquarters in Mountain View, CA, with occasional travel to client sites for field research and direct user engagement.