Senior Product Designer
About the role
At Chewy, we believe great work starts with great people! Our mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We are passionate about creating innovative products and experiences that strengthen our connection with customers and improve the lives of pets and pet parents.
Responsibilities
- Identify opportunities for new products, product extensions, assortment expansion, and innovation that support category growth and evolving customer needs.
- Lead the creation of original product concepts, collections, and assortment solutions that strengthen brand differentiation.
- Develop concepts through sketching, rendering, visual storytelling, material exploration, and iterative design processes to communicate ideas and guide product development.
- Translate customer insights, trend direction, competitive analysis, performance data, and strategic priorities into differentiated product solutions.
- Apply structured problem solving and customer-centered research to uncover unmet needs, product gaps, and future product opportunities.
- Partner closely with Technical Design to ensure products balance aesthetics, functionality, quality, manufacturability, and customer experience.
- Translate brand principles into meaningful product experiences, visual identities, and design solutions that strengthen customer trust and emotional connection.
- Create cohesive product ecosystems, collections, and assortments that reinforce brand positioning and deliver a consistent customer experience across categories.
- Influence category growth by introducing differentiated design solutions that strengthen customer preference and business performance.
- Serve as a design subject matter expert across product categories, innovation initiatives, and assortment development efforts.
- Present design recommendations, innovation concepts, and assortment opportunities to stakeholders and leadership teams.
- Support team growth through mentorship, knowledge sharing, and continuous improvement of design practices.
- Build strong relationships with vendor partners to elevate creative execution and accelerate product innovation across categories.
- Provide clear creative direction, concept development, and design guidance to ensure products align with brand expectations and customer needs.
- Help establish and uphold design standards, creative principles, and visual consistency across product categories and assortments.
Requirements
- 8+ years of experience in Product Design, Industrial Design, Consumer Product Design, or a related field.
- Bachelor's degree in Graphic Design, Industrial Design, Product Design, or equivalent professional experience.
- Proficiency in Adobe Creative Suite, including Illustrator, Photoshop, InDesign, XD, or similar design software.
- Experience developing original product concepts from ideation through execution within consumer products, retail, private brands, or related industries.
- Strong visual communication skills, including sketching, rendering, concept development, and visual storytelling.
- Demonstrated ability to translate customer insights, trends, and business objectives into differentiated product solutions.
- Experience influencing cross-functional stakeholders and presenting recommendations to drive alignment and decision-making.
- Strong problem-solving, collaboration, and communication skills with a customer-centered mindset.
Qualifications
- Experience designing hardgoods products for retail, private brands, pet, home, lifestyle, or consumer goods categories.
- Experience developing product collections, assortments, seasonal programs, or branded product ecosystems.
- Knowledge of materials, manufacturing processes, sourcing considerations, and vendor collaboration.
- Experience leveraging customer research, market insights, and performance data to inform design decisions.
- Experience mentoring designers and contributing to the evolution of design practices and creative processes.
Skills
- Strong visual communication skills, including sketching, rendering, concept development, and visual storytelling.
- Ability to translate customer insights, trends, and business objectives into differentiated product solutions.
- Experience influencing cross-functional stakeholders and presenting recommendations to drive alignment and decision-making.
- Strong problem-solving, collaboration, and communication skills with a customer-centered mindset.
- Experience designing hardgoods products for retail, private brands, pet, home, lifestyle, or consumer goods categories.
- Experience developing product collections, assortments, seasonal programs, or branded product ecosystems.
- Knowledge of materials, manufacturing processes, sourcing considerations, and vendor collaboration.
- Experience leveraging customer research, market insights, and performance data to inform design decisions.
- Experience mentoring designers and contributing to the evolution of design practices and creative processes.
Benefits
Chewy offers a competitive salary range of $137,500 - $221,500.00, along with a comprehensive benefits package including medical, dental, vision, life and disability insurance, a 401(k) with company matching, paid parental leave, employee assistance programs, paid time off, and Team Member discounts. Additionally, Team Members may be eligible for a new hire and annual equity grant, as well as annual bonuses. Chewy is committed to providing reasonable accommodations to individuals with disabilities throughout the application and employment process.
Pay
The base salary range for this position is $137,500 - $221,500.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location.
Schedule
This position is full-time.