Senior Product Designer, AI

About the role

The position involves shaping AI-first experiences for industrial and frontline teams, combining visual and interaction design with strong product thinking and systems-level thinking. The role requires close collaboration with Product Managers, Engineers, and fellow designers in a fast-moving, highly collaborative environment.

Responsibilities

• Own the end-to-end design process for AI-powered product experiences across web and mobile, from problem discovery and framing through high-fidelity delivery.
• Design intuitive AI experiences for frontline users, including maintenance technicians and facility managers, making complex workflows simpler, smarter, and more efficient.
• Translate ambiguous and rapidly evolving AI problem spaces into clear, testable, user-centered design solutions.
• Partner closely with Product Managers and Engineers throughout the product lifecycle to align user needs, business objectives, and technical possibilities.
• Apply strong product thinking to identify opportunities where AI can meaningfully improve workflows without introducing unnecessary complexity.
• Think systematically about design patterns, reusable components, and scalable experiences across the broader product ecosystem.
• Contribute to and help evolve the design system, maintaining a high standard of consistency, usability, scalability, and visual craft.
• Present design concepts and decisions clearly, explaining the rationale behind your work and incorporating feedback from cross-functional stakeholders.
• Champion design quality and advocate for exceptional user experiences across the product development lifecycle.
• Use AI tools as part of your own design workflow to accelerate exploration, increase productivity, and push the quality and effectiveness of your output.

Requirements

• 6+ years of professional product design experience, ideally within B2B SaaS, enterprise software, or complex digital platforms.
• Demonstrated hands-on experience designing AI-powered product experiences, such as natural-language interfaces, AI agents, predictive insights, or other intelligent product capabilities.
• Exceptional visual and interaction design skills, with a highly developed eye for typography, spacing, color, layout, motion, and overall interface quality.
• Strong product thinking and the ability to turn complex or ambiguous problems into simple, intuitive, and effective experiences.
• A systems-oriented mindset, with a natural ability to identify patterns, create reusable solutions, and understand how design decisions scale across a product.
• Strong collaboration skills and experience working closely with product and engineering teams in fast-moving environments.
• Excellent communication, storytelling, and presentation abilities, with confidence explaining design rationale and influencing cross-functional stakeholders.
• Ability to navigate ambiguity, make thoughtful design decisions with incomplete information, and balance user needs with technical and business considerations.
• Demonstrated interest in using AI tools to enhance the design process and improve the quality, speed, and breadth of creative exploration.
• Expert-level spoken and written English, with the ability to collaborate across multiple teams and present design work effectively to executive stakeholders.

Benefits

• Benefits, retirement programs, and paid time off provided as part of the partner company's comprehensive employee benefits package.
• Access to healthcare and other employee benefits designed to support overall wellbeing.
• Retirement benefits to support long-term financial planning.
• Paid time off and time-away programs designed to promote sustainable work-life balance.
• Opportunities to work on innovative AI-powered products serving real-world industrial and frontline use cases.
• A collaborative, inclusive environment where design quality, creativity, and diverse perspectives are valued.
• Opportunity to contribute to the evolution of connected operations and the future of how physical assets are designed, built, and operated.
• A role with significant ownership and visibility, working closely with product, engineering, and leadership teams.