Senior Product Delivery Associate - Card Acquisitions

About the role

Join a team that helps scale and modernize how we acquire new card customers through high-impact partnerships and supplier delivery. You'll build strong relationships, create clarity in complex work, and help turn commitments into measurable outcomes.

Responsibilities

• Execute supplier initiatives by translating priorities into delivery plans, milestones, dependencies, risks and issues, and status reporting
• Cross-functional delivery with strategic partners and external suppliers, helping teams execute roadmaps, manage risks, and strengthen controls
• Support third-party oversight activities by coordinating inputs, tracking due dates, maintaining audit-ready documentation, and escalating concerns appropriately
• Audit-ready documentation, and escalate concerns appropriately
• Monitor supplier adherence to contractual requirements, policies, and procedures, and communicate potential impacts to stakeholders
• Deliver change management support by drafting communications, coordinating impact inputs, contributing to readiness planning, and tracking sustainment activities
• Identify inefficiencies or control gaps and implement standard routines, templates, and playbooks
• Communicate progress, risks, and tradeoffs through clear, concise updates in decks, emails, and reports
• Manage competing priorities with sound judgment, operating effectively in ambiguity and driving closure through disciplined follow-through
• Promote a strong control environment by following risk, control, and process expectations while focusing on customer outcomes

Requirements

• 6 years of experience in delivery execution, program/project coordination, process improvement, supplier oversight, business operations, risk management, controls, or related work
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple workstreams in ambiguity
• Strong written and verbal communication skills, including tailoring updates for senior stakeholders and working teams
• Experience creating and maintaining delivery artifacts (plans, risks and issues logs, action logs, status reports, and governance notes) with strong attention to detail
• Experience supporting supplier performance routines, governance forums, and contractual deliverables
• Experience using agile ways of working to deliver iterative improvements
• Familiarity with responsible use of AI tools to improve documentation quality and process execution (with appropriate controls)

Preferred Qualifications, Capabilities, And Skills

• Experience in financial services, particularly supplier oversight, risk management, controls, or compliance-related work
• Experience supporting supplier performance routines, governance forums, and contractual deliverables
• Experience using agile ways of working to deliver iterative improvements
• Familiarity with responsible use of AI tools to improve documentation quality and process execution (with appropriate controls)
• Master's degree and/or relevant certifications (for example, PMP, agile, Lean, risk, or controls)

Qualifications

• 6 years of experience in delivery execution, program/project coordination, process improvement, supplier oversight, business operations, risk management, controls, or related work
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple workstreams in ambiguity
• Strong written and verbal communication skills, including tailoring updates for senior stakeholders and working teams
• Experience creating and maintaining delivery artifacts (plans, risks and issues logs, action logs, status reports, and governance notes) with strong attention to detail
• Experience supporting supplier performance routines, governance forums, and contractual deliverables
• Experience using agile ways of working to deliver iterative improvements
• Familiarity with responsible use of AI tools to improve documentation quality and process execution (with appropriate controls)

Skills

• Experience in delivery execution, program/project coordination, process improvement, supplier oversight, business operations, risk management, controls, or related work
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple workstreams in ambiguity
• Strong written and verbal communication skills, including tailoring updates for senior stakeholders and working teams
• Experience creating and maintaining delivery artifacts (plans, risks and issues logs, action logs, status reports, and governance notes) with strong attention to detail
• Experience supporting supplier performance routines, governance forums, and contractual deliverables
• Experience using agile ways of working to deliver iterative improvements
• Familiarity with responsible use of AI tools to improve documentation quality and process execution (with appropriate controls)

Benefits

Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Schedule

Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Pay

Final job grade level and corporate title will be determined at time of offer and may differ from this posting.