Senior Process Improvement Analyst

Senior Process Improvement Analyst 📍 Colorado Springs, CO 📅 6-Month Contract-to-Hire 💲 Conversion Salary: $86,000 - $96,000 (based on experience) 🏢 Primarily On-Site (potential hybrid flexibility after onboarding) About The Opportunity We are seeking a Senior Process Improvement Analyst to help drive operational excellence across a large and complex organization. This role is ideal for someone who enjoys partnering with leaders across multiple departments, identifying opportunities for improvement, facilitating change initiatives, and delivering measurable business outcomes. Rather than supporting a single team or business function, you'll work across the organization, helping stakeholders optimize processes, improve service delivery, and make data-driven decisions through continuous improvement methodologies. What You'll Be Doing Partner with leadership and departmental stakeholders to identify opportunities for operational improvement.Facilitate process improvement initiatives across teams and departments.Lead process mapping, customer journey mapping, and current-state/future-state analysis.Conduct training sessions, workshops, rapid improvement events, and strategic planning initiatives.Apply Lean, Six Sigma, DMAIC, and related methodologies to improve efficiency and effectiveness.Develop metrics, KPIs, and dashboards to measure improvement efforts and business outcomes.Create business cases and ROI analyses for proposed process improvements.Perform root cause analysis and leverage data to support decision-making.Develop reports, recommendations, and presentations for executive leadership.Support change management efforts and help drive stakeholder adoption of new processes. Required Qualifications Experience leading process improvement initiatives across departments where you were not the subject matter expert. Strong Experience With Process MappingCustomer Journey Mapping (CJM)Current-State / Future-State Analysis Hands-on Experience Applying Lean MethodologySix SigmaDMAICContinuous Improvement Frameworks Proven Ability To Influence stakeholders without direct authorityBuild consensus and gain buy-inManage resistance to changePartner effectively with cross-functional teams Strong presentation, facilitation, and communication skills, including executive-facing interactions. Preferred Qualifications Six Sigma CertificationShingo CertificationEquivalent Continuous Improvement Certifications Additional Skills Seven Quality ToolsRoot Cause AnalysisData Analysis and TrendingBusiness Case DevelopmentProject Management FundamentalsMicrosoft Office SuiteVisio and/or LucidchartMicrosoft Project What Makes This Role Interesting? Direct visibility with County leadership and executive stakeholdersOpportunity to drive improvements across multiple agencies and departmentsHeavy focus on Customer Journey Mapping and service delivery improvementAbility to influence organizational change without being tied to a single functionMeaningful work that improves the resident experience throughout El Paso CountyStrong leadership support for continuous improvement initiativesOpportunity to solve complex challenges that exist between teams, not just within them Interview Process Initial Recruiter ScreenIn-Person Panel Interview We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be Eligible For The Following Medical, dental & vision 401(k)/RothInsurance (Basic/Supplemental Life & AD&D) Short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract to Hire position based out of Colorado Springs, CO. Pay And Benefits The pay range for this position is $41.00 - $46.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract to Hire position based out of Colorado Springs, CO. Application Deadline This position is anticipated to close on Oct 28, 2026. Workplace Type This is a fully onsite position in Colorado Springs,CO. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems And TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.