Senior Principal, Strategic Program Management & Technology Transformation

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TransUnion office location for a minimum of two days a week.

About the Role

The Senior Principal, Strategic Program Management & Technology Transformation serves as the chief program leader for Global Infrastructure, Engineering & Operations (GIO), driving the execution of strategic initiatives across infrastructure modernization, cloud transformation, operational excellence, service ownership adoption, and enterprise technology programs.

Responsibilities

• Build, manage, and govern the GIO transformation portfolio, ensuring alignment to strategic priorities and business objectives.
• Lead execution of large-scale cloud migration and infrastructure modernization initiatives, tracking milestones, risks, dependencies, and outcomes.
• Establish executive operating reviews and portfolio governance processes that provide visibility into program health, progress, and decision-making needs.
• Develop executive dashboards, reporting mechanisms, and performance metrics that support leadership oversight and strategic planning.
• Drive service ownership transformation initiatives by establishing operating models, accountability frameworks, and service performance standards.
• Lead organizational change management efforts supporting cloud adoption, automation, AIOps, service ownership, and operational modernization initiatives.
• Coordinate enterprise-wide technology programs across Infrastructure Engineering, Platform & Cloud, Operations & Data Services, Network Engineering, Security, Enterprise Application Services, and Global IT Services.
• Support executive oversight of strategic vendors, investment planning, business case development, and transformation benefit realization.
• Facilitate issue escalation, dependency management, leadership communications, and executive readiness activities for key initiatives.
• Ensure successful delivery of strategic programs through effective stakeholder engagement, governance, communication, and cross-functional leadership.

Requirements

• 12+ years of experience leading enterprise-scale strategic programs, transformation initiatives, or portfolio management functions within complex technology organizations.
• Demonstrated experience leading large-scale infrastructure modernization, cloud transformation, or operational excellence programs with measurable business outcomes.
• Extensive experience establishing and managing portfolio governance, executive reporting, strategic roadmaps, and enterprise program management processes.
• Proven ability to support executive leadership teams, including C-level and SVP stakeholders, through effective communication, influence, and strategic planning.
• Experience leading organizational change management initiatives, including adoption of new operating models, technologies, and business processes.

Skills

Required

• Expertise in Enterprise Program and Portfolio Management methodologies, tools, and governance frameworks.
• Strong understanding of cloud transformation strategies, infrastructure modernization programs, and enterprise technology operations.
• Experience developing executive dashboards, KPI reporting frameworks, and portfolio performance measurements.
• Knowledge of service ownership models, operational metrics, service health monitoring, and accountability frameworks.
• Experience supporting audit, regulatory, and SOX governance activities including evidence management and compliance reporting.

Preferred

• Experience implementing or supporting AIOps, intelligent automation, and AI-enabled operational reporting capabilities.
• Familiarity with financial governance, investment planning, business case development, and benefits realization tracking.
• Experience managing strategic vendor relationships within large-scale technology organizations.
• Ability to create executive briefing materials, board-level presentations, and leadership communications.
• Experience supporting enterprise-wide technology transformations across multiple functions, teams, and geographies.

Benefits

At TransUnion, benefits are designed to support every part of your life:

For Your Health

• Day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
• Spousal, domestic partner, and other eligible dependent coverage available on select plans.
• Tax-advantaged HSA and FSA accounts.

For Your Protection

• Company-paid basic life and AD&D insurance.
• Optional voluntary life and AD&D for you and your family.
• Short- and long-term disability coverage.
• Optional legal plan, pet insurance, and travel accident coverage.

For Your Family

• Adoption assistance and fertility planning coverage.
• Caregiver support and complimentary Care@Work membership.
• Dependent Care FSA with possibility of an employer match.
• Up to 12 weeks of paid parental leave with eligibility for a gradual return.

For Your Future

• 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
• Financial wellness resources and career coaching.
• Optional long-term care insurance.

For You

• Tuition reimbursement.
• Flexible time off for exempt employees or paid time off for nonexempt employees.
• Up to 12 paid holidays per year.
• Commuter benefits, employee discounts, and charitable gift matching.
• Paid volunteer time off and corporate volunteer events.

For Your Wellness

• 24/7 support including professional therapy, coaching, and emotional well-being programs.
• Guided meditation and resources supporting physical, mental, social, and financial wellness.

Pay

The U.S. base salary range for this position is $166,800.00 - $250,000.00 annually. Actual compensation is based on factors such as education, training, work experience, job-related skill set, location, and industry knowledge. Regular, full-time non-sales positions may be eligible for TransUnion’s annual bonus plan. Certain positions may also be eligible for long-term incentives and other payments based on company guidance and plan documents.