Senior/Principal Product Manager, Applications

About the role

The Applications Team builds the products our customers run their entire businesses on - Order Management, Inventory, Procure-to-Pay, Warehouse Management, MRP, and CRM, among others. We own the end-to-end ideation, scoping, design, build, and release of these applications. We are building the most essential pieces of software that exist within our customers' businesses, and we are building to serve the world's largest and most complex enterprises at scale.

What You'll Do

• Own the end-to-end product surface for your pod - discovery, PRDs, system design partnership, release readiness, and adoption.
• Lead the people within your pod through the entire design and delivery process, and collectively own the post-delivery output metrics.
• Run customer discovery directly and through the Implementation Team.
• Translate messy, conflicting, multi-customer input into generalized capabilities that work for the Nth customer, not just the first.
• Write tight, opinionated PRDs that your engineers and architects can build against.
• Ship docs that hold up under technical pushback and don't need rewriting two months later.
• Partner daily with the Applications Architects on system design, schemas, workflows, and integrations.
• Co-design the product and the architecture.
• Hold the product line under technical pressure; update cleanly when a real constraint changes the right answer.
• Sequence the application roadmap.
• Cut hard. Phase ruthlessly. Defend the trade-offs to the SLT, to PMO, and to customers.
• Enforce release readiness and QA across your pod.
• Decide what ships and what holds.
• Operate as the bridge between Applications and PMO - the team implementing your modules with live customers.
• Triage their feedback, decide what generalizes vs. what's a config vs. what's a no, and close the loop.
• Contribute to the fused AOP (Applications, OS, Platform) roadmap with Product and Engineering.
• Brief Sales/GTM on what's shipping and when.

What We're Looking For

• A senior product builder with deep operations / ERP / financial-software domain fluency and the instinct to design product surfaces that thousands of live customer instances configure against.
• Strong target backgrounds: Product leader at a vertical-ERP / ops-software company (NetSuite, SAP, Microsoft Dynamics, Oracle) — has shipped products for inventory, procurement, order management, AR/AP, costing, fulfillment, or EDI.
• Experienced PM or engineer at a manufacturing or physical-operations company that builds its own software to run operations (Tesla, Amazon, Walmart, Flexport).
• Operations / ERP / supply-chain consultant turned PM - Big 4, Accenture, BCG, Bain, or NetSuite/Workday implementation partner.
• PM with finance / accounting / industrial-engineering background at a high-bar B2B startup (Stripe, Ramp, Mercury, Rippling) ready to go deeper into the operations world.
• Experience Has shipped real, generalized product surfaces in at least one of: inventory, procurement, OMS, AR/AP, costing, fulfillment, EDI, WMS, MRP, production planning.
• You can name a specific product you shipped, the trade-offs you made, the scope you cut, the revenue or adoption it drove, and what you'd build differently today.
• You can look at a product surface and tell what's wrong in seconds. You have specific opinions on defaults, configurability, and what the user is being asked to decide.
• You can sit with a pile of messy discovery notes and produce a one-page memo a CEO can act on in 60 seconds.
• You've led product teams to deliver on multi-quarter roadmaps with sustained ownership of output metrics.

Qualities

• Systems Thinker. Operations software is highly interconnected - data, workflows, modules, integrations, customers, and finance all touch each other. You can traverse it, untangle it, and put it back together.
• High-Intensity. You have a track record in high-pressure roles - startups, consulting, finance, top-tier physical-ops orgs. These are your real preferences, not your stated preferences.
• Technical from 1st Principles. You can grok data models, schemas, and engineering trade-offs from intuition, not memorization. You know when to push back on architecture and when to update.
• Product Taste. You can look at a product surface and tell what's wrong in seconds. You have specific opinions on defaults, configurability, and what the user is being asked to decide.
• Intellectual Firepower. You cut through noise, synthesize, and get to the right answer fast.
• Low Ego, High Standards. You work best alongside other A+ players, push hard on quality, and don't take it personally when someone pushes back on yours.

Pay

Compensation Range: $180K - $320K