Senior Pricing Manager

Job Description

About the role

ServiceNow is the AI control tower for business reinvention, empowering 85% of the Fortune 500® to work smarter, faster, and better through its AI-native culture and technology.

Responsibilities

• Lead the pricing and monetization strategy across AI, Moveworks, HR, and other offerings
• Use analytical techniques to segment the market and make packaging recommendations
• Work cross-functionally with product, GTM, and operational stakeholders to ensure strategies align with the strategic roadmap
• Conduct periodic reviews of price realization, track KPIs, and drive recommendations for continuous pricing optimization
• Identify new business and growth opportunities, including new pricing models, promotions, and go-to-market approaches
• Own and manage key senior stakeholders and drive alignment on pricing and packaging changes

Qualifications

• 7+ years of experience in enterprise technology industry across pricing, sales strategy, business operations, and/or product strategy
• 4+ years of Pricing Strategy, GTM, or Business Strategy experience in a technology or consulting firm
• SaaS business knowledge with the ability to understand and model the tradeoffs of pricing and monetization decisions
• A framework or process by which to make decisions
• The ability to make decisions quickly and effectively, even with incomplete data
• Expertise in designing pricing or marketing surveys such as conjoint analyses, A/B testing, or equivalent
• A deep understanding of target users and the ability to arrive at elegant solutions to their problems
• An effective communicator who can secure buy-in on pricing/monetization strategies from executives and leaders across the business

Additional Information

Learn more about our work personas.

Equal Opportunity Employer

Accommodations

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