Senior Presales Engineer, Cloud

Location: Remote

About the role

Sapiens is seeking an experienced Sr. Cloud Solutions Engineer to support our North American Go-to-Market (GTM) organization. This is a customer-facing technical and commercial role that works closely with Sales throughout the opportunity lifecycle. The Cloud Solutions Engineer serves as a bridge between the customer, Sales, Product, Engineering, Security, Delivery, Finance, Pricing, and other internal teams required to develop a complete solution. The successful candidate will combine strong cloud and SaaS knowledge with commercial awareness, excellent communication skills, and the ability to coordinate complex opportunities across a global organization. This role is part of the Go-to-Market organization and will primarily support North American opportunities while collaborating extensively with global teams.

Responsibilities

• Partner with Sales throughout the opportunity lifecycle as the primary Cloud Solutions Engineering resource for SaaS, Agentic AI and cloud-related discussions.
• Lead technical discovery to understand customer operational objectives, architecture, security considerations, operational requirements, and cloud strategy.
• Support complex enterprise opportunities involving multiple Sapiens products, platforms, and technical dependencies.
• Serve as a trusted technical advisor to Sales and customer stakeholders throughout evaluation, proposal, and contracting activities (participating in contract negotiating).
• Support RFP, RFI, and other formal proposal processes, including cloud, SaaS, infrastructure, security, and architecture responses.
• Develop and deliver customer-facing presentations, solution workshops, architecture discussions, and demonstrations of Sapiens cloud and SaaS capabilities.
• Communicate complex technical concepts effectively to audiences ranging from engineers and architects to business leaders and executives.
• Participate in technical and commercial contract discussions related to SaaS and cloud services.
• Help identify material deviations from standard SaaS and cloud operating models before contractual commitments are made.
• Facilitate technical discovery sessions and workshops with customer architecture, infrastructure, security, operations, and executive teams.
• Explain Sapiens SaaS and cloud capabilities, including infrastructure, environments, networking, security, resiliency, monitoring, disaster recovery, and operational models.
• Support customers evaluating cloud migration and SaaS transformation strategies.
• Coordinate with Product, Cloud Engineering, Security, Professional Services, and other subject-matter experts to resolve complex technical requirements.
• Develop cloud cost models and commercial inputs for new opportunities, expansions, migrations, and contractual changes.
• Translate technical requirements into infrastructure, services, third-party components, environments, and operational assumptions required to support commercial pricing.
• Partner with Pricing, Finance, Sales, and other stakeholders to ensure cloud-related assumptions and costs are accurately represented in customer proposals.
• Support scenario modeling when technical or commercial requirements change.
• Clearly document assumptions, dependencies, exclusions, and factors that may materially affect solution cost or delivery.
• Work extensively across Sapiens' global organization, including Sales, Product, Cloud Engineering, Security, Professional Services, Finance, Pricing, Legal, and Customer Success.
• Act as an orchestrator for complex opportunities where inputs from multiple technical and business functions are required.
• Contribute to improving and standardizing Cloud Solutions Engineering processes, tools, documentation, and reusable solution assets.
• Maintain current knowledge of cloud architecture, SaaS operating models, cybersecurity, AI, and other technologies relevant to Sapiens solutions.
• Identify opportunities to improve speed, consistency, and scalability through standardization, automation, and AI-enabled tooling.

Requirements

• 5+ years of experience in Solutions Engineering, Sales Engineering, Cloud Architecture, technical pre-sales, or a related customer-facing technology role.
• Experience supporting RFP/RFI responses, proposals, and contractual discussions.
• Strong customer-facing presentation, discovery, workshop facilitation, proposal-writing, and written communication skills.
• Experience supporting enterprise B2B software, SaaS, or cloud solutions; complex enterprise software experience strongly preferred.
• Strong cross-functional collaboration skills and the ability to coordinate information across a large, distributed organization.
• Strong understanding of public cloud and SaaS architecture, including infrastructure, networking, security, environments, resiliency, monitoring, and operational considerations.
• Experience presale solutions on Microsoft Azure or AWS.
• Ability to translate technical requirements into assumptions, dependencies, and commercial inputs.
• Experience supporting complex enterprise sales cycles involving multiple technical and business stakeholders.
• Ability to manage multiple opportunities simultaneously and respond effectively in a fast-moving sales environment.
• Strong analytical skills and comfort working with financial models, cloud cost models, spreadsheets, and commercial assumptions.
• Ability to communicate effectively with both deeply technical audiences and senior business stakeholders.
• Demonstrated curiosity and commitment to continuous learning, particularly across cloud, SaaS, security, and AI technologies.

Preferred Qualifications

• Experience supporting enterprise insurance, financial services, or other highly regulated industries.
• Experience with enterprise SaaS transformation or cloud migration initiatives.