Jobs · Consulting · New York

Senior Practice Manager

JECT · Buffalo, New York, United States · 2 days ago
ConsultingFull-time

About JECT

JECT is a medical aesthetics practice specializing in cosmetic injectables, advanced device treatments, and medical-grade skincare. We offer a curated menu of services in a warm, inviting environment where safety and results are our highest priorities. Our mission is to make these services accessible and mainstream — without compromising on the standard of care. We are Specialized, Personalized, Welcoming, and Collaborative. These aren't poster values — they're how we hire, how we lead, and how every client experiences JECT.

The Role

We are looking for a Sr. Practice Manager who embodies our values and brings our brand mission to life. You'll lead the team at one of our locations, ensuring every client has an exceptional JECT experience and that the business runs with clarity and care. This role is for a brand-new JECT location — you won't be stepping into an existing operation; you'll be building one. That means hiring and training the team, establishing daily rhythms and client experience standards. This role balances strategy and execution. You'll set the tone for your team, run a tight operation, and own the performance of your location.

Why Join JECT?

This is a rare opportunity to put your fingerprint on a location rather than simply maintain one. You'll work closely with ownership and leadership, play a critical role in shaping the future of the business, and grow alongside a practice — and a brand — built to last.

What Success Looks Like

The Top-performing Practice Managers Act As Balanced Operators And Culture Leaders — Driving Business Results Through Disciplined Execution, Team Empowerment, And Service Consistency. The Ideal Candidate Is strategic yet hands-on — able to think long-term while managing daily details with precisionLeads by example and takes ownership without needing constant directionBuilds systems and processes that improve efficiency and consistencyHolds team members accountable while maintaining a positive, high-performance cultureIdentifies problems and opportunities before they become emergenciesDrives measurable business growth and performanceCreates exceptional, brand-aligned experiences for both clients and staffIs an empathetic communicator — approachable, respectful, and trusted by both staff and clientsBrings an entrepreneurial spirit and a genuine sense of ownership over practice success

Who You Are

  • 4+ years in med spa/ aesthetics management — ideally with multi-faceted ownership of a location
  • 2 + years proven success managing multiple units or locations, with the ability to standardize performance across sites
  • A natural team leader who develops people, holds the bar high, and creates a culture others want to be part of
  • Sharp on operations — comfortable with KPIs, scheduling, inventory, and the daily rhythm of running a location (s)
  • A strong communicator who can move between in-store conversations and headquarters decisions with ease
  • Digitally agile — leverages technology and data to optimize operations and client engagement
  • Resourceful and composed under pressure, with sound judgment and a solutions-oriented mindset
  • Available to work occasional nights and weekends as the business requires

Benefits & Perks

  • Medical, Dental, and Vision insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Wellhub membership (fitness, wellness, and mindfulness access)
  • Paid Time Off
  • 401(k) retirement plan
  • Commuter and Parking benefits

Equal Opportunity

JECT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by applicable law.

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