Senior Portfolio Manager

Ideal Candidate Profile

Seeking a Senior Portfolio Manager who will be responsible for managing and advancing the EICS portfolio against strategic goals. This individual will own portfolio-level tracking and reporting, manage small-to-medium cross-domain projects, and coordinate the CIO and CISO executive briefing schedule.

Job Duties & Responsibilities

• Maintain a comprehensive portfolio view across all four EICS teams, tracking progress to strategic goals, milestones, and key performance indicators

• Establish and operate a consistent portfolio governance rhythm including status reporting, risk identification, and dependency management

• Develop and maintain portfolio dashboards and reporting artifacts that provide real-time visibility to the EICS Department Head and senior leadership

• Identify portfolio-level risks, issues, and blockers; escalate appropriately and facilitate resolution across teams

• Monitor resource utilization and capacity across EICS teams to surface constraints and support prioritization decisions

• Lead Sprint Review preparation and facilitation activities, including coordinating demonstrations, curating stakeholder-ready release summaries, capturing accepted and deferred backlog items, and ensuring review outcomes inform portfolio-level planning and roadmap refinement

• Project Management Cross-Domain Initiatives

• Define project scope, objectives, timelines, and success criteria in collaboration with team leads and the Department Head

• Develop and maintain project plans, RACI matrices, communication plans, and status reports

• Facilitate project kickoffs, working sessions, and retrospectives; drive accountability for action items and decisions

• Apply structured project management methodologies (e.g., PMI, Agile, hybrid) appropriate to the size and nature of each initiative

• Support the New Product Request (NPR) process by implementing and tracking process enhancements, managing the NPR lifecycle from intake through resolution, and ensuring consistent execution and visibility across stakeholders

• CIO & CISO Executive Briefing Coordination

• Own and manage the EICS executive briefing schedule for CIO and CISO engagements, ensuring timely preparation and delivery of all materials

• Coordinate data collection across EICS teams to compile accomplishments, project updates, portfolio additions, and key metrics ahead of each briefing cycle

• Serve as the primary point of coordination between EICS and the offices of the CIO and CISO for scheduling, agenda-setting, and follow-up actions

• Track and close out action items and commitments arising from executive briefings

• Stakeholder Engagement & Communication

• Act as a trusted liaison between the EICS Department Head and internal stakeholders across Technology, Security, Finance, and business divisions

• Communicate portfolio status, risks, and outcomes in a clear, consistent, and audience-appropriate manner

• Partner with team leads across ITAM HAM, ITAM SAM, Infrastructure Engineering, and Infrastructure Operations to gather inputs and maintain alignment

• Support onboarding of new projects into the EICS portfolio, including intake evaluation and prioritization facilitation

• Operational Excellence & Continuous Improvement

• Identify and recommend improvements to EICS portfolio management processes, tools, and reporting mechanisms

• Support the development and maintenance of EICS team operating procedures, governance documentation, and internal knowledge repositories

• Aid in the annual planning cycle by consolidating team-level inputs into a cohesive EICS portfolio view

• Benchmark EICS portfolio practices against industry standards and recommend enhancements to the Department Head

Required Skills & Experience

• 7+ years of experience in portfolio management, program management, or a related discipline within enterprise IT or technology organizations

• Demonstrated experience managing cross-functional portfolios that include infrastructure, operations, or security domains

• Proven ability to manage multiple concurrent small-to-medium projects from initiation through closure

• Experience preparing and coordinating materials for senior executive audiences (CIO, CISO, or equivalent)

• Proficiency with portfolio and project management tools (e.g., Jira, Smartsheet, Microsoft Project, ServiceNow PPM, or equivalent)

• Advanced proficiency in Microsoft Office 365, particularly PowerPoint and Excel

• Strong written and verbal communication skills with ability to synthesize technical content for executive audiences

• Experience operating in a matrixed organization and influencing outcomes without direct authority

Preferred Skills & Experience

• PMP, PgMP, or equivalent project/program management certification

• Familiarity with ITAM, ITSM, or IT infrastructure management concepts and terminology

• Knowledge of Agile and hybrid delivery frameworks

• Experience supporting CIO or CISO briefing cycles in a large enterprise or higher education environment

• Experience with data visualization or reporting tools (e.g., Power BI, Tableau) to build portfolio dashboards

• Familiarity with ITIL v4 principles and IT governance frameworks

• Background in higher education, non-profit, or similarly mission-driven organizations