Senior Population Health & Value-Based Care Subject Matter Expert

The Basics

This is a highly visible, strategic individual contributor role that partners closely with executive leadership, product, engineering, customer success, and implementation. You'll serve as the bridge between healthcare operations and technology, ensuring real-world clinical and operational expertise is reflected throughout the product lifecycle.

What You'll Be Owning

• Serve as the organization's subject matter expert on population health, value-based care, and healthcare operations.
• Partner with Product and Engineering teams to translate clinical and operational workflows into scalable software capabilities.
• Influence product strategy by ensuring customer challenges and industry best practices are reflected in future platform enhancements.
• Advise executive leadership on reimbursement models, quality initiatives, regulatory changes, and emerging healthcare trends.
• Collaborate with Implementation and Customer Success teams to help clients maximize adoption and long-term success.
• Participate in executive customer meetings, strategic planning sessions, and product roadmap discussions.
• Educate internal teams on population health, quality programs, reimbursement models, and industry best practices.

The Environment

This role sits at the intersection of healthcare strategy, technology, and innovation. You'll work alongside experienced healthcare leaders, product managers, engineers, and customer-facing teams who are passionate about improving healthcare delivery through technology. Success requires someone who can comfortably engage healthcare executives, clinicians, operational leaders, and technical teams while influencing decisions across the organization. If you're energized by solving complex healthcare challenges and want your expertise to shape products used across the industry, you'll thrive here.

What You Bring To The Table

• 8+ years of experience in population health, value-based care, clinical operations, healthcare analytics, care management, healthcare informatics, or healthcare consulting.
• Deep understanding of provider operations, care management, and value-based reimbursement models.
• Experience working with health systems, physician groups, ACOs, CINs, health plans, or other value-based healthcare organizations.
• Strong knowledge of quality initiatives, including HEDIS, STAR, MSSP, MIPS, ACO REACH, or similar programs.
• Experience working with enterprise healthcare technology, EHRs, care management platforms, analytics solutions, or related healthcare applications.
• Ability to communicate complex healthcare concepts to both technical and non-technical audiences.
• Bachelor's degree required. An advanced healthcare, clinical, or graduate degree is preferred.
• Experience within healthcare software, digital health, product strategy, implementation, or a clinical background is highly desirable.

A Few Things Worth Knowing

- Compensation: $150,000 to $200,000 base salary, commensurate with experience, plus bonus and comprehensive benefits. - Location: Greater Boston area. Hybrid work arrangement preferred. - Employment Type: Full-time, permanent. - Travel: Occasional travel to customer sites and leadership meetings as needed. - Impact: You'll play a key role in influencing product strategy, customer success, and executive decision-making while helping build technology that enables healthcare organizations to improve outcomes, succeed in value-based care, and deliver better patient experiences.