Senior Subject Matter Expert - Senior Service Planner

Tasks & Responsibilities

• Develop and optimize passenger rail service concepts, operating plans, and detailed timetables, with a focus on North American intercity, commuter and regional rail systems.
• Apply experience gained at Deutsche Bahn in Germany to introduce European best practices for service design, scheduling, and operations planning.
• Lead the design and evaluation of theoretical and operational timetables, including capacity and head-way analysis, rolling stock utilization, and infrastructure interface considerations.
• Collaborate with internal and external partners—including railroad operators, infrastructure owners, and planning agencies—to ensure integrated and feasible service plans.
• Mentor and review the work of consultants and analysts supporting service planning projects to foster technical development.
• Support workshops and presentations to communicate complex operational concepts to clients and stakeholders.
• Leverage DB’s international expertise and tools, coordinating with colleagues in Germany to transfer knowledge and adapt methodologies for North American applications.

Requirements

• Bachelor’s degree in Engineering, Transportation, Business Administration or similar (M.Sc.).
• Minimum of 10 years of experience in railway operations planning, timetable development, or service design, including direct experience working with Deutsche Bahn (DB) in Germany.
• Deep understanding of European railway scheduling methodologies, capacity planning, and coordination between infrastructure managers and train operators.
• Demonstrated proficiency with rail service planning tools, such as Viriato or similar timetable development or dynamic simulation software.
• Outstanding analytical, conceptual, and problem-solving skills and an innovative and entrepreneurial mindset; ability to work independently; aptitude to quickly grasp new concepts and effectively produce results.
• Passion for tackling complex challenges in mobility and railway transportation sector.
• Strong written and verbal presentation and communication skills.
• Able to work effectively in a fast-paced, team-oriented environment with strong interpersonal skills.
• Experience in using MS-Office (Excel, PowerPoint, Word) for performing analyses and developing quantitative models.
• Occasional domestic / international travel may be required.

Working Conditions and Travel

• Work from a well-lighted, heated and air-conditioned indoor office setting with adequate ventilation.
• Occasional overnight travel by land and air.

Physical Requirements

• Ability to work at a computer workstation for periods up to 4 hours at a time.
• Ability to speak on the telephone for a total of up to 3 hours per day.
• Ability to sit for up to 3 hours without breaks at meetings.
• Ability to walk and stand for up to 4 hours without breaks at program site visits and meetings.

Benefits

• Annual Gross Salary: Between $161,000 and $188,000 + bonus (USD) for full-time employment, depending on professional qualifications and experience.
• U.S. Health & Wellness Benefits:
  • Medical Insurance: Multiple options - Low to High Deductible plans
  • Dental & Vision
  • Health Savings & Flexible Spending Accounts
  • Life & AD&D Insurance, Short-term, and Long-term Disability: Company-paid
  • Employee Assistance Program (EAP) for employees and their household members
  • Commuter Benefits: Use tax-free money to pay for eligible transit and parking expenses (Train, subway, bus, ferry, parking).
  • Parental Paid Leave
  • Supplemental Coverage: Optional accident, critical illness, and hospital indemnity plans with wellness benefits.
  • Retail Savings (401k): Pre-tax or Roth contributions with company match
  • Vacation & Holidays: Competitive time off plus 11 paid company holidays
• Canada Health & Wellness Benefits:
  • We offer a comprehensive, company-paid benefits program for employees and their eligible dependents. This includes Basic Life Insurance, Accidental Death & Dismemberment (AD&D), Dependent Life Insurance, Long-Term Disability, extended Health and Dental coverage, and access to an Employee Assistance Program (EAP).
  • In addition, the Company supports your long-term financial well-being by subsidizing a Registered Retirement Savings Plan (RRSP) of your choice with a contribution equal to 5% of your basic salary.
  • We also provide competitive vacation time along with 11 paid company holidays, so you have the time you need to rest, recharge, and enjoy life outside of work.