Senior Platform Engineer

Key Responsibilities And Essential Job Functions

• Design, develop and operationally manage automated, resilient, high availability, self-healing, secure platforms with native-AI capabilities for IT needs, serving both internal as well as customer business capabilities.
• Develop, and manage the Observability OpenTelemetry Central Backend Stack: Grafana Enterprise, Mimir, Loki, Tempo, and Alertmanager on Kubernetes/RKE2 via Helm and GitLab CI-CD.
• Develop iaC and CI-CD for automated provisiong and deployment, including Terraform modules for Infra/VM/storage provisioning, Ansible AWX playbooks for OS/App bootstrap, ArgoCD and Helm for Kubernetes configuration.
• Develop AIOps capabilities on platforms for e.g Observability use-cases: anomaly detection integrations, event correlation rules in Alertmanager, and synthetic monitoring patterns to reduce alert noise.
• Maintain platform security: Conjur/CyberArk secret injection at runtime, mTLS between stack components, RBAC in Grafana Enterprise.
• Author and maintain Grafana dashboards in JSON/GitLab — facility overview, network health, RED metrics, application telemetry.

Required Qualifications

• DevOps / Automation 5+ years in a production environment.
• Kubernetes (RKE2/k3s).
• Helm chart deployment.
• System services.
• Docker/container.
• LGTM Stack Development and Configuration 4+ years: Grafana, Mimir, Loki, Tempo configuration, tuning, dash-boarding and production operations.
• Prometheus required.
• Senior-level Python / Scripting Frameworks 5+ years.
• Automation scripts.
• Exporter development.
• GitLab pipeline scripting.
• REST API integrations.
• GitOps / CI/CD 5+ years.
• GitLab CI/CD pipeline authoring.
• Terraform and Ansible as primary IaC tools.
• ArgoCD or Flux preferred.
• AIOps / Observability Engineering 2+ years.
• Alertmanager rule authoring.
• Anomaly detection integration.
• Event correlation.
• Noise reduction techniques.
• Working Infrastructure (Linux/VM) Management Knowledge 5+ years.
• Linux administration.
• VMware vCenter/VCF experience.
• Netapp storage management.
• Network fundamentals (SNMP, TCP/IP).
• Secrets Management 2+ years.
• CyberArk/Conjur, HashiCorp Vault, or equivalent.
• Runtime secret injection patterns.

Preferred Qualifications

• Experience and/or knowledge of ITSM processes and workflow automation e.g. Incident & Response Mgmt (IRM), Release mgmt., ServiceNow ITSM integration, alert routing, escalation policy design, SLA-driven on-call workflows.
• Hands-on experience or working knowledge of Boomi integrations PaaS(iPaaS) technologies.
• Experience working with BAS / BMS systems in a Datacenter / OT environment.
• Hands-on experience working with AWS products in a Well-architected Framework and multi-account model to develop various compute, storage, network iaaS and PaaS services for IT applications.