Senior Planning Engineer - Tactical Core Planning
Lumen Technologies · United States · 4 days ago
RemoteRemoteManufacturingFull-time
About the role
The role involves managing network infrastructure, ensuring high availability, and providing technical support to customers.
Responsibilities
- Manage and maintain network infrastructure, including routers, switches, and servers.
- Provide technical support to customers via phone and email.
- Perform routine maintenance and troubleshooting on network equipment.
- Implement and configure network security protocols.
- Collaborate with cross-functional teams to resolve complex technical issues.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 3 years of relevant IT/networking experience.
- Strong knowledge of TCP/IP, routing, and switching.
- Experience with network security tools and technologies.
- Excellent problem-solving and communication skills.
Qualifications
- Proficiency in Windows Server and Linux operating systems.
- Hands-on experience with network monitoring tools like Nagios or SolarWinds.
- Ability to work independently and manage multiple tasks simultaneously.
- Valid driver’s license required due to travel requirements.
Skills
- Network administration and management.
- Technical troubleshooting and problem resolution.
- Customer service and communication skills.
- Problem-solving and analytical thinking.
Benefits
- Competitive salary package.
- Flexible working hours.
- Professional development opportunities.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Comprehensive wellness program.
Pay
$80,000 - $100,000 annually.
Schedule
Full-time, Monday through Friday, 8:00 AM - 5:00 PM.