Senior Ping Identity Subject Matter Expert

Position Overview

We are seeking a Senior Ping Identity Subject Matter Expert (SME) to support a large-scale Customer Identity and Access Management (CIAM) modernization initiative. This individual will serve as a trusted advisor, helping guide technical decisions, reduce implementation risk, establish best practices, and accelerate the overall program for a maturing Ping Identity platform.

Primary Responsibilities

• Serve as the primary Ping Identity SME for a large-scale identity modernization initiative
• Provide hands-on guidance and expertise across the Ping Identity ecosystem
• Advises teams on application onboarding, authentication flows, federation, and identity management best practices
• Support the migration of applications from legacy authentication platforms into Ping Identity
• Guide MFA strategy, implementation, and modernization efforts
• Review current architecture, integrations, and implementation approaches to identify risks and optimization opportunities
• Provide recommendations around SSO, federation, authentication, authorization, and credential management
• Partner closely with development teams to solve complex integration challenges
• Establish implementation standards, reusable patterns, and best practices for future onboarding efforts
• Support roadmap validation and long-term platform maturity planning
• Mentor internal team members and provide knowledge transfer on Ping Identity capabilities and implementation strategies

Core Requirements

• 8+ years of Identity and Access Management (IAM) experience
• 5+ years of hands-on Ping Identity experience
• Deep expertise with one or more of the following: PingFederate, PingAccess, PingOne, PingDirectory, PingID
• Proven experience supporting enterprise-scale Ping Identity implementations and migrations
• Strong knowledge of: Single Sign-On (SSO), Multi-Factor Authentication (MFA), SAML, OAuth 2.0, OpenID Connect (OIDC), Identity Federation
• Experience integrating applications into centralized authentication platforms
• Experience supporting identity modernization and authentication transformation initiatives
• Strong troubleshooting, communication, and stakeholder management skills

Desired Skills

• Banking or financial services experience
• Customer Identity and Access Management (CIAM) experience
• Experience migrating from IBM Tivoli or other legacy IAM platforms
• Experience implementing MFA solutions, including: SMS OTP, Email OTP, Push Authentication, Adaptive Authentication
• Familiarity with risk-based authentication and Zero Trust principles
• Experience working within large enterprise modernization programs