Senior Pharmacy Technician - Certified - Specialty

Summary

At MaineHealth, we are dedicated to delivering exceptional patient care and making our communities the healthiest in America. We are seeking a motivated and experienced Senior Pharmacy Technician to join our dynamic team in providing comprehensive pharmacy management services. We offer an exciting opportunity to work in a fast-paced, patient care-centered environment with a focus on high-quality care and service excellence.

Why Join Us?

• Impactful Work: Contribute to the well-being of patients and make a tangible difference in their lives.
• Engaging environment: All employees enjoy team building opportunities through our Engagement Committee and have ample opportunity to participate in both social activities and professional growth.
• Flexible work space: Technicians will have a dedicated cubicle, equipped with a dual monitor, headset and camera. Off-street parking, a bright break room, mini mart for snacks and beverages.
• Flexibility: Opportunity to engage in a hybrid model after the probationary 6-month period after hire.
• Work-life balance: Work hours are M-F 8-4:30pm, and our pharmacy is closed on the four major holidays: Christmas Day, New Years Day, Independence Day and Thanksgiving Day.
• Collaborative environment: Work with a supportive and close-knit team dedicated to excellence.
• Growth opportunities: Pharmacy Technician Career Pathway. Reimbursement for pharmacy technician national certification (PTCB) as well as opportunities for education and professional certifications.

Key Responsibilities

• Patient Care: Deliver exceptional care by providing a full suite of custom medication management services. Engage with patients over the phone and virtually to support their medication needs.
• Clinic Integration: Collaborate effectively with clinic teams, including doctors, nurses, and other staff, to ensure seamless integration and coordination of care.
• Educate patients about our pharmacy services and how they enhance their overall care. Encourage utilization of specialty pharmacy services.
• Medication Management: Monitor medication adherence, perform outbound therapy/medication adherence check-ups, and manage refill prescriptions. Address and resolve insurance-related issues, including prior authorizations and financial assistance.
• Administrative Duties: Maintain accurate documentation, manage data using database applications, and participate in process improvement initiatives to enhance operational efficiency.
• Communication: Provide timely and effective communication with the clinical care team members as well as fulfillment staff and handle inbound inquiries professionally.
• Process Development: Contribute to the development of new processes to improve patient care and operational workflows, under the oversight of the Workflow Committee.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High School Diploma or equivalent required.
• Experience: One (1) or more years of experience as a licensed pharmacy technician.
• Licensure/Certification: Currently licensed as a pharmacy technician in the State of Maine or currently eligible consistent with the current State of Maine Board of Pharmacy requirements. CPhT certification is required.
• Skills: Strong interpersonal communication, organizational skills, attention to detail. Proficiency in Microsoft Office (Excel, Word, Outlook) encouraged. Ability to quickly learn new software and extract relevant information.