Senior Personal Property Claims Adjuster - Field

About the role

At USAA, we empower our members to achieve financial security through competitive products, exceptional service, and trusted advice. We are dedicated to being the #1 choice for the military community and their families.

Opportunity

We are seeking an experienced Senior Field Property Adjuster for our Columbus, GA area. This is an hourly, non-exempt position with paid overtime available. Candidates must be willing to relocate to Columbus, GA or currently reside there.

What You'll Do

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution.
• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources.
• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate.
• Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.
• Determines and negotiates moderate complexity claims settlement.
• Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
• Maintains accurate, thorough, and current claim file documentation throughout the claims process.
• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.
• Serves as an informal resource for team members.
• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
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• Serves as an informal resource for team members.
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• Serves as an informal resource for team members.
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• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
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• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
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• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
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• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
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• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
• Serves as an informal resource for team members.
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• Serves as an informal resource for team members.
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