Senior People & Talent Generalist

Primary Responsibilities

• Under the direction of a Business Partner, may directly support a client group and/or take on less complex employee relations cases.
• Coaches managers and leaders on effective performance management.
• Consults and coaches employees and managers on employee relations matters, including University policy interpretation, job performance, and corrective action, while providing solution-oriented recommendations and support.
• Administers various People & Talent plans, projects, and procedures.
• Aids in the development and implementation of employee policies and procedures.
• Prepares and maintains the employee handbook and the policies and procedures manual.
• Recommends new approaches, policies, and procedures to continually improve department efficiency, services performed, and the employee experience.
• Analyzes data to identify trends and develops solutions to address business issues and challenges.
• Participates in developing department goals, objectives, and systems.
• Assists in evaluating reports, decisions, and department results in relation to established goals.
• Works closely with Business Partners and leadership to track and analyze incoming inquiries and investigations and recommend and develop consistent practices and action plans.
• Provides exceptional support to an assigned team of Business Partners.
• Raises questions and concerns and recommends potential solutions to performance management issues to ensure effective People & Talent implementation and ongoing process improvement.
• Represents the Business Partner Team with ongoing support in project-based teams to support the overall People & Talent strategy.
• Facilitates onboarding support for new leaders by introducing university philosophy and culture.
• Maintains human resource information system (HRIS) records and compiles reports from the HCM.
• Maintains compliance with federal, state, and local employment and benefits laws and regulations.
• Collaborates with all People & Talent subject matter experts to support the business collectively.
• May act as a mentor to a People & Talent Specialist or People & Talent Generalist.

Knowledge, Skills, And Abilities

• Excellent verbal and written communication skills with the ability to articulate ideas and influence others.
• Ability to establish presence and credibility quickly and become a trusted resource to employees.
• Exceptional business knowledge of HR-related laws, regulations, and practices, including EEOC, ADA, DOL, FMLA, and related requirements.
• Ability to make recommendations to effectively resolve problems or issues using sound judgment consistent with applicable laws, philosophies, and practices.
• Demonstrated ability to apply data management and analysis tools in researching and analyzing various types of data.
• Ability to observe, understand, and interpret ambiguous issues and apply critical thinking strategies to develop solutions.
• Exceptional ability to gather and analyze data using meaningful HR metrics and provide recommendations to the Business Partner team and leadership.
• Strong understanding of employment law and other state and federal compliance regulations.
• Experience with Microsoft Office products, HRIS systems, Applicant Tracking Systems (ATS), and Performance Management Systems.
• Demonstrated project management skills.

Education and Experience

• Bachelor’s degree in Human Resources or a related field and five (5) years of related experience, or an equivalent combination of education and experience that provides the knowledge, skills, and abilities required to successfully perform the job, totaling nine (9) years.

Preferred Qualifications

• HR Certification (SHRM-CP, PHR)
• Previous experience working with client groups as a Generalist/Business Partner

Position & Application Details

• Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
• How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
• Additional Information: Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.