Senior People Support Partner
Intuit · Mountain View, CA · 3 wk ago
On-siteOTHR$123k–$167k/yrFull-time
Responsibilities
- Collaborate closely with the most complex, high-volume COEs and key partners to pioneer and launch innovative employee experiences across People & Places programs
- Analyze data and insights to pinpoint opportunities that elevate employee experiences and drive the creation of groundbreaking programs and products, while partnering with key stakeholders to champion impactful change
- Spearhead or significantly contribute to the creation of compelling communications, FAQs, and protocols
- Deliver exceptional guidance and support to employees and managers, showcasing expertise, empathy and navigating complex scenarios
- Serve as a trusted source of knowledge and coaching, leveraging deep subject matter expertise
- Design, implement, and maintain essential employee support processes and protocols for critical situations (e.g., natural disasters, employee loss, hardship)
- Foster trust and become a go-to advisor for both customers and partners
- Lead or contribute to impactful team initiatives and projects with clearly defined objectives
- Play a key role in complex team initiatives and projects, as well as People & Places priorities, where outcomes may have some ambiguity
- Consistently uphold Intuit policies and standards in all circumstances
Qualifications
- People Champion - Designs, develops, and implements changes that improve how we deliver our customer benefits.
- Business Accelerator - Designs, develops, and implements changes that accelerate Intuits strategy.
- Remains agile and resilient to external factors and trends that affect our people, workplace and customers.
- Data Driven - Analyzes data and generates actionable insights that inform next steps and influence decisions.
- Change Leader - Defines and leads key workstream(s) in the end-to-end change. Identifies and engages the right stakeholders, keeps them informed of status and holds them accountable. Provides recommendations to remove risks and barriers.
- Demonstrates learning and growth mindset.
- Domain Expert - Uses deep domain expertise to accelerate outcomes within their domain. Seeks out external benchmarking to improve how the work gets done. Builds relationships and shares knowledge across P&P domains. Evolves or builds solutions for scale, standardizing and automating where possible.