Senior People Operations Manager
About the role
As a Senior People Operations Manager, you will serve as the critical operational anchor for the People Team and People processes. In this high-impact individual contributor role, you will bridge the gap between cross-functional partners and People Technology to ensure we deliver a seamless employee experience and accurate data flow across the full employee lifecycle.
Responsibilities
- Own the design of core People processes end-to-end — documenting how they work, identifying where they break down, and driving improvements that scale.
- Serve as the company’s first line of defense for People data quality. Design and maintain the systems, structures, and workflows that keep People data accurate, consistent, and trustworthy across platforms.
- Partner with internal stakeholders to design and operationalize change management plans for new programs, policy updates, and process transitions.
- Maintain and evolve our headcount tracking systems to ensure real-time accuracy across the employee lifecycle.
- Translate business needs into system requirements, surface process gaps to the right owners, and ensure that the way we work operationally keeps pace with how the business is growing.
Requirements
- Proven ability to build strong partnerships with People, Finance, IT and Executive leadership to drive cross-functional alignment.
- A track record of identifying operational gaps and implementing scalable, documented solutions that improve organizational efficiency.
- Technical mastery of HRIS and ATS platforms; specifically, a high level of comfort with tools such as Rippling, Workday, Ashby, and TeamOhana.
- A meticulous eye for detail with the ability to audit large datasets and identify root causes of data discrepancies.
- Experience managing headcount tracking models and complex workforce data within a fast-paced environment.
- Deep understanding of payroll submission workflows and the critical data points required for accurate compensation processing.
Qualifications
- Experience Level: 7+ years of experience specifically within People Operations at a high-growth technology company.
- Relevant Certifications: PHR, SPHR, or SHRM-CP/SCP certifications.
- Specialized Training: Project Management Professional (PMP) or certification focused on process improvement.
- Prior experience leading a large-scale HRIS implementation or system migration.
Skills
- Collaborative Stakeholder Management
- Process Engineering
- Systems Proficiency
- Data Rigor & Analytical Skills
- Workforce Operations Expertise
- Payroll & Compensation Knowledge
Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location
Pay
Compensation will be paid in the range of up to $130,000 - $160,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Schedule
This is a full-time, onsite position.
Company Information
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.