Senior People and Culture Manager

About the Company

Our client is a rapidly growing non-profit organization seeking a Senior People and Culture Generalist to join their team. They have experienced significant growth in recent years and are looking for a candidate with a strong HR and benefits background to support their continued expansion. The successful candidate must be bilingual and speak Spanish.

About the Role

The People & Culture Senior Generalist serves as a strategic partner in supporting the organization’s people initiatives while ensuring compliance with all federal, state, and local employment laws. This position is responsible for administering employee benefits, leave programs, employee relations, HR compliance, performance management support, and day-to-day People & Culture operations. The Senior Generalist promotes a positive employee experience through exceptional customer service, operational excellence, and alignment with the organization’s mission, vision, and values.

Responsibilities

• Benefits Administration
  • Administer all employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, and voluntary benefits.
  • Conduct new hire benefits orientation.
  • Manage annual Open Enrollment, including employee communications, education sessions, and enrollment support.
  • Process qualifying life events and benefit changes.
  • Reconcile monthly benefit invoices and ensure accurate payroll deductions.
  • Serve as the primary liaison with benefit carriers and brokers.
  • Respond to employee benefit inquiries in a timely and professional manner.
• Leave Administration
  • Administer Family and Medical Leave (FMLA), ADA accommodations, Paid Leave, Personal Leave, Military Leave, and Workers' Compensation.
  • Coordinate leave documentation and maintain confidential records.
  • Monitor employee leave balances and communicate with supervisors regarding employee status.
  • Ensure compliance with federal and state leave regulations.
• Employee Relations
  • Serve as a trusted resource for employees and managers regarding workplace concerns.
  • Assist with investigations involving employee relations matters.
  • Support performance management, coaching, corrective actions, and documentation.
  • Assist with conflict resolution while promoting a respectful workplace culture.
• Compliance
  • Maintain compliance with federal, state, and local employment laws.
  • Ensure employee files and electronic records remain audit-ready.
  • Monitor required compliance training and employee certifications.
  • Support organizational compliance initiatives, including accreditation and regulatory audits.
  • Maintain HR policies and recommend updates as regulations change.
• HR Operations
  • Coordinate onboarding and offboarding processes.
  • Process employee status changes within the HRIS.
  • Maintain accurate employee records in Paylocity.
  • Assist with HR reporting, audits, and data analytics.
  • Support payroll by ensuring benefit deductions, employment changes, and leave information are accurate.
  • Assist with unemployment claims and employment verification requests.
• Performance Management
  • Support annual performance evaluations.
  • Monitor evaluation completion deadlines.
  • Assist managers with coaching and development plans.
  • Track corrective action plans and performance improvement plans.
• Employee Engagement
  • Support employee recognition programs.
  • Assist with wellness initiatives and employee events.
  • Promote employee engagement and organizational culture initiatives.
  • Participate in onboarding orientation and new employee experience activities.
• General Responsibilities
  • Maintain confidentiality of employee information.
  • Develop and maintain standard operating procedures.
  • Assist with special People & Culture projects.
  • Perform additional duties as assigned.

Requirements

• Bilingual (Spanish) required.

Benefits

• Salary range: $75,000 - $85,000 a year.
• Strong medical, dental, and vision coverage.
• Short-term and long-term disability coverage.
• 403(b) retirement plan.
• Office-based role.

Schedule

This is an office-based role.