Senior Payroll Associate

About the role

Responsible for assisting in all facets of the timely and accurate pay processing operations of a multi-state, multi-company payroll department supporting over 200,000 associates. Assists in training junior payroll associates and provides support with specialized payroll areas. Utilize relevant reporting tools to maximize efficiency of processes, accuracy of data and to develop relevant Payroll KPIs (key performance indicators). Work closely with the Team Leads to help manage the daily workflows of the Payroll department, developing strategies for tackling high volumes in payroll mailboxes.

Responsibilities

• Accurately processes all facets of payroll entries for Management Companies, Distribution Centers and assists with store processing including time adjustments, entries, bonus and special payments within required timeframes.
• Ensures validation and accuracy through utilization of queries/reports.
• Edits and reviews Compass/Kronos time records for discrepancies and adjusts accordingly.
• Calculates and processes retroactive pay.
• Process manual checks, replacement checks and paid outs ensuring accurate recordation, record keeping and calculation in compliance with all state and federal regulations; updates banking institution data and assists in banking matters.
• Verifies benefits time accruals and ensures accurate payment in accordance with state regulations.
• Processes legal checks and provides requested documentation.
• Reviews payroll associates manual payments for accuracy and ensures compliance with applicable state requirements.
• Loads payments to pay cards and performs deletions/reversals on banking portal.
• Manages pay card distribution to new and existing stores.
• Maintains payroll policies that comply with state and federal regulations.
• Adheres to internal controls, including SOX compliance.
• Executes import of timekeeping systems (Kronos & Compass).
• Provides support and assists in training of junior payroll associates.
• Provides customer service via phone and email; goal is to work 30‑50 emails per day.
• Liaises with internal and external auditors, assisting as necessary and providing required information and documentation.
• Shows interest in learning new skills and platforms as needed for new projects; assists with system testing/upgrade requirements.
• Assists the Payroll Processing Manager and Director with special projects.
• Demonstrates leadership ability to partner effectively with team members and business partners.
• Performs other duties as required by management.

Requirements

• 2‑5 years payroll experience.
• Multi‑state payroll processing experience.
• Working knowledge of FLSA rules and overtime calculations.
• Ability to communicate effectively (verbally and written), interpret, reason, read, understand verbal instructions, analyze, differentiate, memorize, coordinate, compile, instruct, and maintain emotional control during highly stressful times.
• Strong organizational skills and ability to prioritize tasks.
• Ability to work in a high‑volume processing center.
• Ability to handle confidential information discreetly.
• Working knowledge of Microsoft Office products.

Qualifications

• Payroll certification (CPP or FPC) – desired but not required.
• Workday application payroll experience – a plus.

Pay

Start rate: $26.00 to $28.50 per hour.

Schedule

Full‑time position.