Senior Patient Case Advocate
About the role
SI-BONE is a fast-growing, publicly traded medical device company that is an industry pioneer in minimally invasive sacropelvic solutions. Our mission is to help patients rise up and reach for the stars, and our vision is to work together as the global leader to make sacropelvic conditions universally recognized and effectively treated through innovation, evidence, education, and advocacy. SI-BONE developed an innovative, patented implant to fuse the SI joint. The iFuse Implant System® provides a less invasive alternative to traditional sacroiliac (SI) joint fusion surgery and has been used in over 90,000 procedures to date. We are looking for people who are passionate about our mission and who are willing to work hard to achieve it. We are also looking for people who are: Agile: We work in a fast-paced environment and need to be able to learn and adapt to change quickly; Creative: We embrace creativity, and we need people who are not afraid to challenge the status quo; Team Players: We roll-up our sleeves and work together as one team to achieve our goals. Occasional travel (approximately 10%) is required for team meetings, regional sales meetings, and reimbursement educational events.
Responsibilities
- Acts as single point of contact and voice for regional providers, patients, and the sales team.
- Investigate peer coverage policies related to SI Joint fusion.
- Ensure patient medical documentation supports the highest opportunity for a successful pre-authorization or appeal.
- Coordinates access to iFuse, conducts appropriate follow-up and facilitates access to surgery.
- Must at all times act and conduct company business in an honest, ethical and strictly legal manner, complying with the Code of Conduct, other company policies, the AdvaMed Code and