Senior Patient Account Representative

About the Role

Monitors the activities and performance of physician practices to ensure that billing-related functions are performed efficiently and consistently with department policies and procedures.

Responsibilities

• Interfaces with physicians and administrators to ensure financial growth and stability; apprises physicians of new and revised procedures.
• Monitors accuracy of fee structure and reimbursement payment schedules from third-party payers, all cash payment deposits, and refunds.
• Acts as a resource person for the resolution of complex billing situations.
• Guides billing/clerical staff regarding billing and office/clerical functions.
• Coordinates clinical documentation requests to the business office to ensure timely appeals.
• Develops and implements policies and procedures to facilitate billing and maximize case collections.
• Reviews and recommends improvements for the financial management of each billing area.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here but considered related are not essential functions.

Requirements

• Associate's Degree required, or equivalent combination of education and related experience.
• 3-5 years of relevant experience.

The salary range and/or hourly rate listed is a good-faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).