Senior Patient Access Representative | Surgery | 32 hrs/week | Straight Nights
Job Summary
The Senior Patient Access Representative serves as a liaison between patients, families, physicians and medical support staff. Specific duties vary by location and may include:
- Collaborates with multi-disciplinary team to ensure medical services are appropriately scheduled for patients.
- Reviews procedure/surgery orders and schedules necessary resources to perform the procedure/surgery.
- Manages resource allocation and resolves scheduling conflicts.
- Serves as a liaison between providers and supporting providers.
- Manages provider schedules.
- Demonstrates medical necessity to insurance companies and obtains required prior authorization.
- Performs registration duties and works the front desk.
- Trains and mentors new employees.
- Acts as an electronic medical record (EMR) super user.
- Displays professionalism and promotes a cooperative environment.
- Maintains confidentiality of sensitive information.
- Solves problems using critical thinking and seeks guidance when needed.
- Uses computer skills and multi-line telephone effectively.
Qualifications
- High school diploma or equivalent preferred; post-secondary education helpful.
- Previous medical office experience preferred.
- Prior electronic medical records (EMR) experience is preferred.
- Knowledge of medical terminology essential.
- Customer service skills essential.
- Six months' customer service experience desired.
Benefits
Sanford offers an attractive benefits package including health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package.
About the Role
Facility: Surgical Tower
Location: Sioux Falls, SD
Address: 1500 W 22nd St, Sioux Falls, SD 57105, USA
Shift: 8 Hours - Night Shifts
Job Schedule: Full time
Weekly Hours: 32.00
Salary Range: $18.25 - $25.50
Pay
$18.25 - $25.50
Schedule
Full time
8 Hours - Night Shifts
Skills
Computer skills
Problem-solving skills
Critical thinking skills
Confidentiality
Customer service skills
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) retirement plan
Work/life balance benefits
Generous time off package
Featured
No