Senior Patient Access Representative Neurology Clinic

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. A place where you can thrive professionally and grow spiritually by extending the healing ministry of Christ, valued for your unique experiences and contributions to a purpose-minded team.

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance
• Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

• Full time, day shift
• Monday–Friday, 8:30 AM–5:00 PM
• Location: 908 Elm St, Suite 210, Hinsdale, IL, 60521 (travel to clinic in Woodridge)

Responsibilities

• Gather necessary demographic, insurance, and clinical information from patients and enter it into the appropriate database.
• Seek appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
• Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Coordinate and communicate schedules with patients and clinical staff.
• Assist with coordination of activities related to insurance pre-certification and authorization.
• Provide counseling to patients, participants, or their representatives regarding pre-service requirements and instructions.
• Ensure accurate and timely entry of patient information into the system.
• Communicate effectively with patients, clinical staff, and insurance providers to facilitate smooth scheduling and authorization processes.
• Maintain up-to-date knowledge of insurance requirements and pre-certification processes.
• Address and resolve any discrepancies or issues related to patient scheduling and insurance authorization.
• Support the clinical team in managing patient flow and optimizing resource utilization.
• Other duties as assigned.

Requirements

• High School Graduate or Equivalent (Required)
• Previous medical office clerical experience (Preferred)

Pay

$17.99 - $28.78 per hour