Senior Paralegal – GSC – US

Our Global Support Center/ Corporate Office is in the Energy Corridor- off I10 and N Eldridge. Address: 1390 Enclave Pkwy, Houston, TX 77077 This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs. Job Summary: The Senior Paralegal is responsible for reviewing, drafting and negotiating routine commercial agreements, including non-disclosure agreements and hold harmless agreements, within established playbooks and escalation guidelines. The Senior Paralegal will serve as a first point of contact for routine contract requests and will take a leading role in designing, building and improving AI-powered solutions that make routine contract intake, triage and review faster and more consistent. The Senior Paralegal will work closely with attorneys in the Commercial & Transactions organization and support other legal projects and administrative duties as assigned. RESPONSIBILITIES: Review, draft and negotiate routine commercial agreements, including non-disclosure agreements, hold harmless agreements and similar standard agreements, using approved templates, playbooks and fallback positionsManage intake and triage of routine contract requests, identify non-standard or higher-risk terms and escalate issues to the appropriate attorneyDesign, build, test and continuously improve AI-powered tools and workflows that automate or accelerate routine contract intake, triage, first-pass review and redliningMaintain and improve contract templates, clause libraries, playbooks and fallback positions, including in formats that can be used effectively by legal AI toolsTrack contract request volumes and turnaround times and report on the impact of process and technology improvementsPartner with internal business clients to explain standard positions, coordinate execution and maintain executed agreements in the appropriate contract repositoryOther legal projects and administrative matters as needed to support the Commercial & Transactions organization QUALIFICATIONS: Education and / or Experience: BA/BS or Associate’s Degree in Paralegal Studies or equivalent field required.5 or more years of paralegal or contracts experience in a law firm, in-house legal department or corporate/business environment, including substantial experience reviewing and negotiating commercial agreementsDemonstrated hands-on fluency using legal AI and generative AI tools in day-to-day legal work, such as AI-assisted contract review, drafting and prompt design, requiredExperience building AI-enabled workflows, agents or automations for legal or contracting processes strongly preferred Professional Skills: Excellent communication and organizational skills, detail oriented, experience in record keeping and management, aptitude to work collaboratively and the ability to handle and efficiently manage multiple time-sensitive projects, problem-solve, meet aggressive deadlines and work with minimal supervisionAdvanced proficiency in Microsoft Word (including tracked changes and document comparison), Excel, Outlook, Microsoft Copilot and contract management/e-signature systemsCreative, builder mindset with curiosity about emerging legal technology and a track record of identifying manual or repetitive processes and improving or automating themSound judgment to recognize when an issue falls outside established playbooks and requires attorney review, and to validate AI-generated output for accuracy before relying on itA strong client service focusSound legal drafting, editing and negotiation skillsAbility to build strong relationships, both internally and externally, to quickly gain the confidence and respect of others by providing practical, timely and reliable assistance Certificates, Licenses, And Registrations: Paralegal certification Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Working Conditions: The above information on this description has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions: The above information on this description has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.