Senior P&O Business Partner

Duties & Responsibilities

• Oversees the entire employee lifecycle from onboarding to offboarding, ensuring a seamless employment experience at each stage including but not limited to:
• Talent Management: Lead talent assessment and development initiatives, identify high-potential employees, and work with managers on succession planning and career paths.
• Performance Management: Provide support and training to managers on best practices for managing and assessing performance, holding feedback discussions, and addressing performance issues constructively and effectively.
• Employee Engagement and Retention: Lead initiatives to foster a positive employee experience, supporting efforts to improve engagement, retention, and overall workplace satisfaction.
• Employee Relations: Serve as a primary point of contact for employee relations issues, conducting investigations as needed and offering guidance to managers on handling conflict resolution, disciplinary actions, and employee concerns in alignment with company policies and best practices.
• Compliance: Support in reviewing, interpreting, administering, and ensuring compliance with federal, state, and local employment laws, and company policies and procedures.
• Recruiting & Onboarding: Support recruiting and onboarding efforts in partnership with our Talent Acquisition team for hourly operations, professional, and leadership roles.
• Participates in cross-functional P&O projects, contributing expertise and insights to enhance project outcomes.
• Collaborates with P&O team members and key stakeholders to design, implement, and improve P&O initiatives, ensuring alignment with organizational goals.
• Leverages P&O tools and resources to coach managers on performance, development, conflict resolution, team dynamics, and more.
• Supports the design, implementation, interpretation, and administration of employee programs, projects, tasks, and initiatives that align with company goals and objectives.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; or equivalent combination of education and experience.
• 5+ years of demonstrated HR Partner experience required; 7+ years preferred.
• Experience in Logistics, Freight Forwarding, or Supply Chain industries preferred.
• Strong knowledge of employment law and HR best practices required.
• Proven experience handling complex employee relations issues and concerns, including investigations, conflict resolution, and corrective action.
• Demonstrated experience supporting multi-state operations.
• PHR, SHRM-CP, SPHR, SHRM-SCP certification a plus.
• Demonstrated proficiency in Microsoft Office (Word, Excel, Powerpoint) and HRIS systems (e.g., SuccessFactors, ADP, or similar).