Senior Organizational Effectiveness & Change Specialist

About the role

This role strengthens organizational performance by building change leadership capability and supporting the people side of change. This role develops and implements change management strategies, training, communications, and readiness activities that drive adoption and improve business outcomes. The position also supports organization effectiveness programs, including engagement surveys, coaching and feedback initiatives, and workforce data analysis.

What We Offer

• An opportunity to work for a company that is 100% employee owned. As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service
• Annual company performance bonus in addition to base salary
• Flexibility to work from home 2 days per week
• Defined career paths so you'll always know what's next and what steps can get where you want to go
• Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses
• A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays
• Expanded onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners
• Achieve total well-being at our new Wellspring and Owners Hall facility, featuring 24/7 fitness center with a wide variety of cardio and strength training equipment
• Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner

What You'll Be Doing

• Build change leadership capability by equipping sponsors, people leaders, and Change Champions with practical tools, coaching, guidance, and consistent ways of leading change
• Lead and support the Change Champion Community of Practice to strengthen shared learning, consistency, and engagement across change initiatives
• Design and deliver OCM training that helps leaders and employees understand, support, and adopt change more effectively
• Partner with Communications to create clear, concise, and compelling communication materials to inform employees about upcoming changes, the rationale, and the benefits
• Develop and manage communication channels (e.g., intranet, newsletter, lunch & learn)
• Support Project Change Management — apply a structured change management methodology, approach and tools on business transformation initiatives
• Develop and execute change management plans that include communication, training, stakeholder engagement, and reinforcement plans
• Lead change management activities with cross-functional teams and stakeholders to understand, manage, and reinforce change
• Provide independent project change management support for CI and functional initiatives as needed
• Lead the development, implementation, facilitation, analysis, and reporting of employee engagement practices; partners with HRBPs and other stakeholders to identify manager action plans
• Provide coaching and feedback to senior leaders and other associates across the enterprise
• Analyze data, design, and track business and change impact analyses for assessment of initiatives and programs

Qualifications

• Bachelor's degree in Organization Change Management, Industrial/Organization Psychology, business management or a related field, or equivalent experience (Master's degree preferred)
• Minimum 5-7 years of experience in change management, organization effectiveness/development, organization behavior, or a related field
• Experience in running communities of practice and developing change management and related training is strongly preferred
• Proven results in developing and writing communications, and in building communication vehicles and tools (e.g., newsletters, intranet sites) is strongly preferred
• Experience applying change management principles, methodologies, & tools to cross functional change initiatives is preferred
• Ability to build relationships, conduct focus groups and collaborate effectively across diverse client groups and HR colleagues
• Excellent communication and interpersonal skills
• Change Management certification is preferred (e.g., CCMP, Prosci)