Jobs · Finance · Massachusetts

Senior Operations Specialist, Syndicated Loans Agency Operations

S&P Global · Andover, MA · 2 wk ago
On-siteFinance$70k–$90k/yrFull-time
We need to output HTML fragment with sections: About the role (maybe heading "About the role"), Responsibilities, Requirements (or Qualifications?), Skills? The posting includes "Required Qualifications" and "Preferred Qualifications". Also "Compensation/Benefits Information" includes salary range and benefits mention. Also "Benefits" section later with details. Also "About S&P Global Market Intelligence" and "What’s In It For You?" etc. We need to include sections only when there is real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Right To Work Requirements", "About S&P Global Market Intelligence", "What’s In It For You?" maybe those are not required headings but could be considered as sections? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. We have About the role (first paragraph). Responsibilities (list). Requirements (maybe combine Required Qualifications). Qualifications (maybe Preferred Qualifications). Skills (maybe from Preferred Qualifications like Excel, etc). Benefits (details). Pay (salary range). Schedule? Not present. So we omit Schedule. We must not create sections with filler like "commensurate with experience". We have salary range specific: $70,000 to $90,000. So Pay section with that. Benefits: we have a Benefits section with list of benefits (Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, Family Friendly Perks, Beyond the Basics). Also mention eligibility for annual incentive plan and additional S&P Global benefits. So we can include Benefits. We also have "Compensation/Benefits Information" includes salary range and mention of annual incentive plan and eligibility for additional benefits. We'll put Pay for salary, Benefits for benefits list. We need to preserve all substantive information, not invent or summarize away detail. So we need to include the details from Responsibilities list exactly as given (maybe as bullet points). Also Required Qualifications list. Preferred Qualifications list. Also maybe include "About The Role" paragraph (the first two paragraphs after "About The Role Grade Level..."). We need to remove boilerplate: "Grade Level (for internal use): 09" maybe minor metadata; we can fold into a short p or drop. Probably drop. Also remove "Right To Work Requirements", "About S&P Global Market Intelligence", "What’s In It For You?" (these are fluff but maybe contain substantive info about mission, values, etc. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. It does not explicitly say to remove mission/values sections. However those are not among the allowed headings; we could incorporate them into About the role? But they are not about the role. The instruction: "Prefer a few substantive sections over many thin ones." So we could omit those sections if they are not directly about role responsibilities/requirements/benefits/pay. The mission/values might be considered boilerplate? Not exactly EEO but still generic corporate fluff. Safer to omit them as they are not required headings and could be considered filler. The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". The mission/values is specific content but not under allowed headings. However we could incorporate into About the role? Might be stretching. Better to follow the instruction: only use those headings. So we will not include sections for mission/values. Thus final HTML:

About the role

... (the role description)

Responsibilities

  • ... each responsibility

Requirements

  • ... required qualifications

Qualifications

  • ... preferred qualifications

Skills

  • ... maybe extract skills from preferred qualifications: Loan Trading Knowledge, Loan Operations & Analytical Skills, Advanced Microsoft Excel proficiency, Understanding of financial ratio calculations, Industry Systems Expertise, Problem-Solving & Organization, Process Improvement Mindset, Remote & Hybrid Leadership.

Pay

The anticipated base salary range for this position is $70,000.00 to $90,000.00. The final base salary will be based on geographic location, experience level, skill set, training, licenses and certifications. This role is eligible for an annual incentive plan.

Benefits

  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: Perks for partners and little ones, with best-in-class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
We need to ensure we didn't miss any substantive info: The "Compensation/Benefits Information" also says "This role is eligible to receive additional S&P Global benefits." Already covered in Benefits? Could add a line: eligible for additional S&P Global benefits. Could add to Benefits list. Also "Required Qualifications" includes bullet points: Agent-Side Syndicated Loans Experience, Client Relationship Management, Communication Skills, Leadership & People Development. We'll list those. "Preferred Qualifications" includes many bullet points: Loan Trading Knowledge, Loan Operations & Analytical Skills, Education, Industry Systems Expertise, Problem-Solving & Organization, Process Improvement Mindset, Remote & Hybrid Leadership. We'll list those. Also "Skills" we could separate out some of those as skills. But we already have Qualifications (Preferred) and Skills maybe overlapping. The instruction allows Skills section. We could put specific skills like Advanced Microsoft Excel proficiency, Pivot Tables, financial ratio calculations, etc. But we already have them in Preferred Qualifications. To avoid duplication, maybe we put Skills section for technical skills: Advanced Microsoft Excel proficiency (including Pivot Tables), financial ratio calculations, loan-related calculations, etc. However we risk duplicating content. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is not prohibited but might be redundant. Better to keep each piece once. We could put Preferred Qualifications under Qualifications section, and Skills section could be omitted if no distinct skills beyond those. But we have some skills like "Advanced Microsoft Excel proficiency, including the use of Pivot Tables for data analysis, reporting, and identifying trends or exceptions within large data sets." That's a skill. Could go under Skills. Thus we could have Qualifications (Required) and Qualifications (Preferred) combined? The headings list includes Requirements, Qualifications, Skills. So we can put Required Qualifications under Requirements, Preferred Qualifications under Qualifications, and specific technical skills under Skills. Let's extract: Required Qualifications bullet points: - Agent-Side Syndicated Loans Experience: Minimum of 3 years of experience supporting agent-side syndicated loan operations. Strong working knowledge of credit agreements, interest and fee processing, borrowings, paydowns, amendments, cash management, and related loan administration activities. - Client Relationship Management: Proven experience in client-facing roles, including regular interaction with borrowers, lenders, and other stakeholders via phone and email. Ability to build and maintain strong client relationships while delivering exceptional service. - Communication Skills: Excellent verbal and written communication skills with the ability to effectively communicate with clients, senior management, and cross-functional teams. - Leadership & People Development: Demonstrated experience leading and developing teams, including direct management responsibility for at least three employees. Proven track record of coaching, training, performance management, and supporting career growth and development. Preferred Qualifications bullet points: - Loan Trading Knowledge: Familiarity with the syndicated loan trading process, including the review and interpretation of Assignment and Assumption Agreements. - Loan Operations & Analytical Skills: Demonstrated ability to perform and validate loan-related calculations, including interest, fees, payment amounts, and imputed rate calculations. Advanced Microsoft Excel proficiency, including the use of Pivot Tables for data analysis, reporting, and identifying trends or exceptions within large data sets. Understanding of financial ratio calculations and their application within credit agreements. - Education: Bachelor's degree in Finance, Accounting, Business, Economics, or a related field, or equivalent relevant experience. - Industry Systems Expertise: Experience with syndicated loan platforms and market tools such as S&P Market Intelligence products, including WSO, iLEVEL, ClearPar, and DebtDomain. - Problem-Solving & Organization: Strong analytical, organizational, and critical-thinking skills with the ability to manage multiple priorities while supporting team objectives and team members. - Process Improvement Mindset: Demonstrated ability to evaluate existing processes, identify opportunities for enhancement, and implement operational improvements. - Remote & Hybrid Leadership: Ability to effectively lead, engage, and collaborate with team members in both in-office and remote work environments. Now Skills section could include: Advanced Microsoft Excel proficiency (including Pivot Tables), loan-related calculations (interest, fees, payment amounts, imputed rate), financial ratio calculations, experience with syndicated loan platforms (WSO, iLEVEL, ClearPar, DebtDomain), analytical/organizational/critical-thinking skills, process improvement, remote/hybrid leadership. But many overlap with Preferred Qualifications. To avoid duplication, we could put Skills as a subset of Preferred Qualifications but not duplicate text. However the instruction says preserve ALL substantive information; duplication is not forbidden but might be considered redundant. I'd rather not duplicate; we can put Skills section with concise bullet points that capture the skills not already covered elsewhere? But Required Qualifications already covers communication, leadership, etc. Preferred Qualifications covers many. So maybe we can omit Skills section entirely, as the content is already captured under Qualifications (Preferred). The instruction: "Prefer a few substantive sections over many thin ones." So better to omit Skills if no unique content. Thus sections: About the role, Responsibilities, Requirements (Required Qualifications), Qualifications (Preferred Qualifications), Pay, Benefits. Now we need to format About the role paragraph: The posting includes: "About The Role Grade Level (for internal use): 09 The Role We are seeking a motivated Senior Operations Specialist, Syndicated Loans Agency Operations to lead a team within the Agent Services administering the lending portfolios for our client base. The individual will be responsible for the lifecycle events of the deals, communicating with our clients, their borrowers and the lending syndicate members. Additional responsibilities include partnering with other S&P Global business lines to drive continued progress of the regions to support the global operating model and local client base. The Team The Agent Services team performs as a Syndicated Loans Agency operations team for our client base, performing all operational tasks to support both the borrower and lenders. Acting as an agent is a varied and highly visible role requiring accuracy and the understanding of complex deal mechanics." We need to produce a coherent paragraph, maybe split into two paragraphs: one about the role, one about the team. We'll keep as

...

. We must remove "Grade Level (for internal use): 09" maybe as minor metadata; we can drop it. Now Responsibilities list: The posting has a list starting with "Executing the operational requirements to manage the lifecycle events of a syndicated loan" etc. We'll extract each bullet. Let's copy them exactly: - Executing the operational requirements to manage the lifecycle events of a syndicated loan - Applying and continuously developing a subject matter expert (

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