Senior Operations Manager, Corrections

What's In It For You?

• Fantastic employee benefit package
• Employer contribution to H.S.A. and FSA tax savings benefits
• A 4% dollar-for-dollar company match to the 401k plan with immediate vesting
• Tuition reimbursement program
• Employee referral bonus program
• Roadshow recognition and appreciation program
• Quality employee training and development programs
• Comprehensive Medical Benefits
• Vision
• Dental
• STD/LTD/Voluntary Life
• Accident, Critical Illness and Hospital Indemnity Plans
• Pet Insurance
• Discounted auto and home insurance
• Discounted legal services program
• Employer-paid life insurance for 1x employee salary
• Employer-paid assistance program with complimentary counseling, wellness, and legal sessions for employees and household members

Minimum Qualifications

• Graduated from an Accredited Nursing School or 2 years of experience working in a correctional institution or industry that serves correctional institutions or 5+ years of dialysis management experience.
• Management of clinical employees in a leadership role for at least 3 years.
• CURRENT CPR Certification (or within 3 months of hire).
• CLEAN background and credit required.

Required Skills And Competencies

• Strong technical/computer proficiency with laptops, tablets, Outlook, Excel, PowerPoint, Word, SharePoint, etc.
• Ability to quickly learn a variety of technical systems and equipment.

Principal Duties And Responsibilities

Leadership

• Assumes "ownership mentality" of each facility in their region.
• Maintains full oversight for operational efficiency, clinical excellence, customer service/relationship-development, financial prudence, and regional leadership.
• Provides leadership, guidance, and coaching for all direct reports and clinical staff to maintain an engaged and productive workforce.
• Ensures all employees in the region receive the required training and education according to company policy and compliance with continued education.
• Acts as conduit of information from senior leadership team to on-site staff.
• Implements and lead weekly meetings with unit leads to discuss unit goals and objectives, share corporate communication, and find solutions to issues that units may be facing.
• Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, and employee and patient satisfaction.
• Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to increase productivity.

Recruiting

• Create labor requirement projections and the corresponding hiring plans.
• Works directly with Talent Team to plan for and execute hiring plans.
• Provides final approval of hiring decisions based on interviews and unit lead recommendation.
• Responsible for the overall control of planning, staffing, staffing expense, and implementing changes to avoid overtime and agency usage.
• Ensures that budgets and schedules meet and do not exceed corporate staffing ratios and requirements by states the units reside.
• Quickly identifies sub-standard/underperforming employees to improve performance or replace.
• Oversees training for entire team (NMs, RNs, CCHTs, etc.).
• Performs annual performance reviews of unit leads accurately and fairly according to company policies, core values, and performance of the respective units they oversee.
• Disciplinary Action / Performance Plan Initiation: Review of Unit Lead report Performance of investigation/follow-up Completion and submission of documentation/action plan

Clinical

• Ensures the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements and standards.
• Responsible for clinical performance of dialysis programs within the region, ensuring that units achieve or exceed key clinical performance indicators.
• Oversees the implementation of and adherence to CQI quality goals and action plans to exceed the company's quality standards.
• Completes thorough audits in line with company audit schedules and promptly develop corrective action plans to address any deficiencies.
• Maintains ownership of patient outcomes across region: Infection rate Kt/V URR AMA rate Refusal Rate Etc.
• Generates in-servicing and skill checks for all staff members in region.
• Oversight of safety measures implemented in all facilities.
• Oversight of Labs:

Financial

• Approves Unit Lead roster submissions.
• Maintains financial control of all facilities within region mostly through expense management (staffing/supply utilization/etc.) but also through maximizing revenues (reduction in treatment refusals/lobbying client for a greater census/etc.).
• Owns financial responsibility for all timecard accuracy and time variance form usage within region.
• Oversee the control and effective utilization of company resources.
• Submits timely and accurate expense reporting to supervisor.

Inventory/Supply Management

• Oversee the accurate and timely submission of supply inventory reporting to Supply Purchasing Team.
• Controls the supply purchase cadence and volume for all units in region based upon collaboration with Supply Purchasing Team.
• Maintains responsibility for ensuring that all facilities have adequate supply inventories on hand, that no supplies are expired, and that emergency supply levels are understood/on hand.

General

• Promotes Rendevor values at all times.
• Displays excellent and professional written/verbal communication skills.
• Operates with a high level of responsiveness in providing information and deliverables to supervisors.
• Demonstrates a high degree of self-motivation and willingness to improve.
• Openly receives and promptly acts upon any constructive criticism from managers, peers, Executive team, etc.
• Volunteers to assist colleagues when necessary.
• Assists with various projects as assigned.
• Maintains regular and predictable attendance and punctuality.
• Adheres to all company policies and procedures.

Physical Demands

• Regularly required to talk or hear.
• To perform the essential functions of this job, the employee is required to continually stand, walk, twist, crouch, use hands to handle or feel, and reach with hands and arms.
• This position requires the ability to push, pull, and lift up to 50 pounds.
• Specific visual abilities required by this job include close vision and ability to adjust focus.

Work Environment

• This role exists in a remote home office or correctional facility.
• This role may include exposure to chemicals and blood-borne pathogens.
• This role routinely involves the use of both medical and standard office equipment.

Physical Demands

• This position requires the ability to push, pull, and lift up to 50 pounds.
• Specific visual abilities required by this job include close vision and ability to adjust focus.

Supervision

• This position will report directly to the VP, Corrections.

Background Check

• The Department of Corrections, Federal Bureau of Prisons, and all applicable law require a comprehensive background check for all employees working in this position.

Equal-Opportunity Employer

• Rendevor Dialysis is an Equal-Opportunity Employer.