Senior Operations Manager

About WFS

Worldwide Flight Services (WFS) employs over 22,200 professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development.

Job Summary

The Senior Operations Manager plans, directs, and coordinates, through subordinate personnel, activities to obtain optimum use of equipment, facilities, and personnel. Consults with airport management. Manages and motivates operational personnel. Confers and cooperates with upper management in formulating administrative and operational policies and procedures. Analyzes records of daily operations to maintain knowledge of station activities. Reviews and analyzes expenditures, financial and operations reports to determine requirements for increasing profits. Prepares recommendations on findings for upper management evaluation.

Responsibilities

• Recommends capital expenditures for acquisition of new equipment which would increase efficiency and services.
• Approves requisitions for equipment, materials, and supplies within limits of facility budget.
• Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.
• Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times.
• Read, understand and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge.
• Enforces compliance of personnel with administrative policies, procedures, safety rules, and governmental regulations.
• Directs investigations into cause of internal and external complaints relating to the facility.
• May negotiate contracts with equipment and materials suppliers.

Minimum Requirements

• Bachelor's degree (B. A.) from four-year College or university; or two to five years related experience and/or training; or equivalent combination of education and experience.
• Must have strong organizational skills, written and verbal communication skills.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
• Ability to effectively present information to top management, and/or boards of directors.

Preferred Skills

• Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to manage and motivate personnel.

Pay

$95,000/yr

Benefits

• Access your pay in advance through DailyPay app
• On the spot awards offered through the Awardco Platform including gift cards and more
• Multiple quality medical care options for both full and part-time employees
• WFS Employee Extras: Travel Discounts, Pet insurance, Discount Shopping & More
• Wellness Programs offered to all employees
• 401k program offered
• Opportunity for Internal Mobility and transfers available