Senior Occupancy Specialist

Announcement Number 26-030 – Two full-time openings (7 AM to 6 PM, Mon–Thurs).

Pay

$56,897.56 (Step 1) – $90,959.44 (Step 20) annually. The typical starting range is $56,897.56 – $62,804.35, depending on experience.

Benefits

• 3-day weekend
• Free parking
• 2 weeks of vacation (years 1 and 2)
• 13 sick days
• 13 paid holidays, including your birthday
• Medical, dental, and vision insurance – 100% employer-paid (employee only)
• Health and dependent care flexible spending accounts
• Employer-paid life and long-term disability insurance
• 457B Deferred Compensation Plan
• Public Employee Retirement System (PERS) – 100% employer-funded or 50%/50% employee/employer-funded
• Employee Assistance Program (EAP)
• Voluntary employee benefits options
• Student loan forgiveness available to qualified individuals under the Public Service Loan Forgiveness (PSLF) program

About the role

The Southern Nevada Regional Housing Authority (SNVRHA) provides affordable housing to low- and moderate-income households through its affordable housing, conventional public housing, and Housing Choice Voucher (HCV) programs. SNRHA employs over 200 professionals dedicated to its mission and the clients and communities it serves.

Las Vegas offers a family-friendly environment with affordable living, warm weather, outdoor activities (hiking, climbing, snow-skiing, boating, sightseeing), professional sports, world-class restaurants, and proximity to Southern California beaches, the Grand Canyon, and Utah’s national parks and ski resorts. Nevada residents enjoy no state income tax, county income tax, inheritance tax, and lower property taxes.

Responsibilities

• Perform case management duties for HCV clients, including annual and interim recertification; interview clients to ensure compliance with HCV program guidelines; explain SNRHA program requirements, policies, rules, and procedures.
• Review client files; collect and verify information on family composition, income, criminal history, and other eligibility factors; update case files and database; calculate income, certify eligibility, and recalculate rent within HUD, SNRHA, and HCV department timelines.
• Maintain and correct client application and program documentation files; contact clients to clarify discrepancies; organize and maintain case files while ensuring confidentiality.
• Ensure 50058 forms are coded correctly for action type and programs.
• Process case files for initial lease-ups and moves; review files for compliance, resolve issues, and verify completeness and accuracy of leased housing files; ensure inspections are completed promptly and landlord information is accurate.
• Complete accurate quality control in compliance with HUD regulations and Housing Authority policies; ensure team members correct errors within established timelines.
• Process changes in accordance with Housing Authority and department policies.
• Assist the HCV Supervisor, Housing Program Manager, Deputy Director of Housing Programs, and Director of Housing Programs in responding to inquiries related to the HCV Program; resolve difficult tenant and property owner complaints and public inquiries.

This position is eligible for participation in the collective bargaining unit (SEIU).

Requirements

• Associate’s degree in public or business administration, social work, or a closely related field.
• Three years of experience working in the HCV Program, public sector social services agencies, or private property management firms.
• Five years of equivalent combination of education and experience.
• Excellent communication, problem-solving, crisis management, time management, and organizational skills.
• Valid Nevada State-issued Driver’s License and a satisfactory driving record.

Upon a conditional offer of employment, the candidate must successfully complete a background investigation (including education, criminal history, credit, fingerprints, and DMV) and pass a workplace drug test within 72 hours. As a federally-funded employer, marijuana use is restricted under Federal guidelines, even if legal in Nevada.

Preferred Qualifications

• Experience in interviewing techniques and case management.
• Experience assisting a diverse population of residents and tenants, including low-income, disabled, and elderly individuals.
• HCV Rent Calculation certification or the ability to obtain within one year of employment.
• HCV Management certification or the ability to obtain within two years of employment.

SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email to participate in the testing for further consideration. Failure to participate is considered a withdrawal by the candidate.