Senior Network Reliability Engineer

About the role

The Senior Network Reliability Engineer plays a crucial role in designing and maintaining the network infrastructure. This role requires a deep understanding of network design, implementation, and operation.

Responsibilities

• Build, develop, and implement automation to improve network reliability and meet business SLA objectives.
• Design, test, and deliver scripts to automate manual operational tasks.
• Implement perimeter network security controls and participate in incident response.
• Manage operational sustainment of the network, including fielding user requests, system-initiated tickets, network incidents, and escalations.
• Manage and execute life cycle processes for network equipment, including OS patching and upgrades.
• Manage and execute resilient network backup and recovery processes.
• Review and react to monitoring alerts, logs, and alarms.
• Drive network deployment projects by creating work breakdown structures, work instruction packages, and tracking all network deliverables for the project.
• Lead in the development and production of complex documentation for installation, network topology, and troubleshooting of communications hardware or software.
• Regularly monitor all network devices to enable rapid issue resolution and reporting metrics as needed.

Requirements

• 4 years of experience in designing, deploying, and operating modern data center fabric architectures (EVPN-VXLAN), and managing enterprise-scale network environments using Juniper (Junos), Cisco (IOS/NX-OS), BGP routing, and Fortinet firewalls.
• Configuring and managing F5 BIG-IP platforms (LTM & GTM), including load balancing, traffic management, and DNS/GSLB services in enterprise environments.
• Designing and implementing cloud networking in Microsoft Azure, including VNets, VNet peering, load balancing, application gateways, and hybrid connectivity (VPN/ExpressRoute) or AWS.
• Troubleshooting complex network issues across L2 through L7, including packet capture analysis, traffic flow validation, and root cause analysis in distributed environments.
• Implementing and operating network observability, monitoring, alerting, and incident response processes, including driving faster MTTR improvements.
• Bachelor’s degree with a focus in computer science or related area; or an additional 2 years of experience in lieu of this degree.
• Cisco Certified Network Professional (CCNP) and Cisco Certified Internetwork Expert (CCIE) certifications.
• Minimum age of 18. Must be authorized to work in the U.S.

Preferred

• 2 years of experience automating network infrastructure using tools like Ansible, Terraform, Python and GIT including development of reusable playbooks/modules and CI/CD pipelines.
• Familiarity with ITIL process and procedures.
• Experience with SolarWinds, Infoblox and similar network management tools.
• Knowledge of QoS, DSCP, and traffic engineering for VoIP.
• Knowledge and experience with Juniper MIST.
• Familiarity with cellular technology, theory and application, including modern mobile devices and apps.
• Experience diagnosing performance issues in complex distributed applications.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Lead by example and foster a culture of continuous improvement and innovation.

Pay

$117,700 - $176,550 per year. Salary details will be determined based on multiple factors including but not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees.

Benefits

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Annual bonus plans
Generous holiday and paid time off

Regulatory Information

Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.