Senior Network Engineer, Implementation

About the role

The Global Implementations team at ECI is seeking an experienced Senior Network Engineer to design and deploy network infrastructures both on-prem and in the cloud for our global clients. The role requires optimal performance, security, and scalability.

Responsibilities

• Design, implement, and maintain the client’s LAN, WAN, and wireless network infrastructure.
• Provide customer support to clients located across the globe.
• Troubleshoot and resolve complex issues and handle service requests for clients related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, and Fortinet firewalls.
• Collaborate with relevant teams, departments, or external parties to resolve cases that require specialized knowledge or resources.
• Serve as the ultimate escalation point for critical network incidents and outages. Lead the response effort, coordinate with cross-functional teams, and drive resolution to minimize downtime and impact on business operations.
• Lead the response effort, coordinate with cross-functional teams, and drive resolution to minimize downtime and impact on business operations.
• Provide technical leadership and guidance to the network services team. Mentor junior team members, share knowledge, and promote best practices for network design, implementation, and troubleshooting.
• Research and evaluate emerging technologies, products, and solutions relevant to the organization's strategic objectives. Identify Proof of Concept (PoC) opportunities that align with business needs and technical requirements.
• Engage proactively with clients to comprehend their unique network requirements and collaboratively engineer tailored solutions that align with their goals.
• Create and maintain network documentation, including network diagrams, configurations, and policies/procedures.

Requirements

• Bachelor’s Degree in related field or equivalent combination of education and experience.
• 5+ years of relevant work experience with exposure in product organizations.
• CCNP Advance routing and switching knowledge. Expertise in Cisco Nexus switching, BGP and OSPF protocols.
• Knowledge and experience in public cloud technologies - AWS/GCP/Azure.
• Expertise in Palo Alto firewalls. Global Protect design and implementation with certificates, VPNs, Failover, SSL decryption, content filtering etc.
• FortiGate and Cisco FTD experience.
• Experience with Cisco traditional and SDWAN routers, catalyst, and Nexus switches.

Qualifications

• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on rapport-building and managing expectations.
• Highly self-motivated and directed, in a fast-paced team environment.
• Sharp attention to detail with proven analytical and critical thinking skills.
• Effective time management and excellent prioritization skills.

Skills

• CCIE a plus.
• Financial Services Industry experience.

Benefits

Competitive compensation package including a maximum of $130,000 annually with flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K, and so much more!

Pay

$85,000 - $130,000 annually

Schedule

Hybrid role with a minimum of 3 days per week onsite and flexibility for remote work.